Windows 10: HTML links in Outlook (office) 2016 taking a long time to open. Solved

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  1. Posts : 7,739
    Windows 10 Pro x64 Build 1709
       03 Dec 2017 #11

    Good luck. Wonder what was causing glitch. The wonders of Windows..... we will never know.
      My ComputerSystem Spec

  2.    03 Dec 2017 #12

    Didn't help? Just started a third clean install of 10 Pro on that PC in an attempt to get things working correctly. Same thumb drive I used on my laptop, MCT x86x64 multi.
      My ComputerSystem Spec

  3. Posts : 7,739
    Windows 10 Pro x64 Build 1709
       03 Dec 2017 #13

    Well when I have an Outlook question I head to
      My ComputerSystem Spec

  4.    03 Dec 2017 #14

    Same deal, I have no idea why its like this on this PC and not my laptop?
      My ComputerSystem Spec

  5.    03 Dec 2017 #15

    Hmmm gotta say I'm stumped as well... my first thought was drivers -- seeing it's working on another machine, but I can't think which ?
      My ComputerSystem Spec

  6.    03 Dec 2017 #16

    The laptop is AMD APU AMD GPU. The desktop is AMD CPU NVidia graphics. I had originally just upgraded Windows 10 when the Fall update came down the pipe. Outlook worked fine after that. I had a few other glitches though, duplicate folders for my user folders. Documents, Pictures, etc. I had moved the locations and the update restored the original folders and left my moved locations in the mix. Trying to move the folders again coughed up some weird message alone the lines of if you do this you can't undo it or change it. I just left it like that. Some other things cropped up so I decided to just clean install the FU. That's when things went south on me. I'm reinstalling office, again, after doing an uninstall. This time I'm going with the 32 bit version from a freshly downloaded ISO. Up until now I've been running setup64. Pulling at straws now. If that doesn't work I'll try disabling add ins I guess?
      My ComputerSystem Spec

  7.    03 Dec 2017 #17

    That appears to have fixed it. Links open almost instantaneously. Time for a
      My ComputerSystem Spec

  • Posts : 7,739
    Windows 10 Pro x64 Build 1709
       03 Dec 2017 #18

    So are you saying the 32 bit is fine and it was the 64 bit that was causing the weirdness?
      My ComputerSystem Spec

  •    03 Dec 2017 #19

    Caledon Ken said: View Post
    So are you saying the 32 bit is fine and it was the 64 bit that was causing the weirdness?
    Yes, it would appear so. Complacency on my part, I guess. Always worked in the past so why not now? 64 bit version of Windows so why not the 64 bit version of office? See the thing is if you just run setup from the root of the ISO, you just get 32 bit. It never asks if you want to install the 64 bit version. To get that you have to go into the office folder and run setup64. Which has just become habit for me. I always just mount the ISO and I have autorun turned off. Live and learn.
      My ComputerSystem Spec

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