Windows 10: Outlook 2010

  1.    17 May 2017 #1

    Outlook 2010


    My Outlook 2010 has developed a problem. Every time I load it after a few seconds it says Outlook has stopped working. I have uninstalled Office 2010 rebooted and reinstalled but it is still happening. Any help appreciated.
      My ComputerSystem Spec


  2. Posts : 6,993
    Windows 10 Pro x64 Build 1709
       17 May 2017 #2

    Hi dlj935

    Any chance you have more than one Office product installed, say 2010 and 2016.

    Have you tried starting Outlook with no add-ins. the command is

    outlook /safe

    https://support.office.com/en-us/art...c-c3059a4c5919

    Failing this there could be corruption in your PST file (I assume you have one which you imported when you re-installed). For this follow

    https://support.office.com/en-us/art...4-60458afc5253


    Ken
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  3. Posts : 2,475
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
       18 May 2017 #3

    Does Outlook work in safe mode? I suggest you review the add-ins and disable those you don't need. There is an inbox repait tool Scanpst.exe you can try.

    If you right click on MS Office at Control Panel\All Control Panel Items\Programs and Features, then choose Change you will find an option to repair MS Office rather than reinstall it.
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  4. Posts : 55
    Windows 10 Home (x64) (build 10586)
       18 May 2017 #4

    Some useful guidelines here to troubleshoot your problem:
    https://support.microsoft.com/en-gb/...e-or-send-mail
      My ComputerSystem Spec

  5.    18 May 2017 #5

    I tried restoring to an earlier date but the restore failed. Anyhow Outlooks now has started working again.
    Thanks for the replys
      My ComputerSystem Spec


  6. Posts : 55
    Windows 10 Home (x64) (build 10586)
       18 May 2017 #6

    dlj1935 said: View Post
    Outlooks now has started working again.
    Thanks for the replys
    Good news, dig1935.
      My ComputerSystem Spec

  7.    20 May 2017 #7

    I have Outlooke-mail, but I always have problems with it. So, I prefer Gmail.
      My ComputerSystem Spec

  •    20 May 2017 #8

    Yes I agree that is why for most of my mail I also use Gmail.
      My ComputerSystem Spec


  • Posts : 6,993
    Windows 10 Pro x64 Build 1709
       21 May 2017 #9

    I use them all but I agree, Outlook can be very temperamental.

    What particularly gets to me is the error recovery, for a "premier" product it is not very good and usually winds up with get a new profile. That is not a fix, that is starting over.

    Ken
      My ComputerSystem Spec


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