Windows 10: Office 2013 error message: Op System is not configured to run this app

  1.    28 Mar 2017 #1

    Office 2013 error message: Op System is not configured to run this app


    Hello,

    I am trying to help my parents through an issue that appeared last evening. When trying to launch an application in Office 2013 the following error message appeared "The operating system is not presently configured to run this application"

    Office 2013 was installed on their computer back in August and had been working fine until last evening. I did some digging on the microsoft site and tried the online repair of office 2013 but the error still remained. In addition, I tried uninstalling Office 2013 and reinstalling the app but that didn't fix the problem either. As of now, windows thinks Office 2013 is installed because it is sitting in the Programs and Features section, but there are no active icons and windows will not let me uninstall through Programs and Features.

    Any help would be greatly appreciated on how to fix this, or any next steps to try.

    Thanks
    Mike
      My ComputerSystem Spec


  2. Posts : 6,959
    Windows 10 Pro x64 Build 1709
       28 Mar 2017 #2

    Hi mld218. Welcome to the TenForums @mld218

    I would give this tool a try to completely remove Office. It is a Microsoft tool. My hope is it will get components being left behind by the standard Program Uninstall.

    https://support.microsoft.com/en-us/...-or-office-365

    If that fails you could also try Revo Uninstaller downloaded from their site.

    I would create a restore point and I would create an Image. Macrium Reflect is recommended. It free, reliable and we have a tutorial in the forum. It is a tool worth having and using.

    ( I would have suggested system restore but given the uninstalls and installs not exectly sure what state the program files are in.)


    Ken
      My ComputerSystem Spec

  3.    29 Mar 2017 #3

    Ken,

    Thank you for the suggestion, I forgot to mention that I did try the microsoft removal tool as well, and then once I reinstalled I still ended up with the same original error message.

    I'll give the Revo uninstaller a shot and go from there. I'll report back once I try Revo.

    Thanks
    Mike

    Caledon Ken said: View Post
    Hi mld218. Welcome to the TenForums @mld218

    I would give this tool a try to completely remove Office. It is a Microsoft tool. My hope is it will get components being left behind by the standard Program Uninstall.

    https://support.microsoft.com/en-us/...-or-office-365

    If that fails you could also try Revo Uninstaller downloaded from their site.

    I would create a restore point and I would create an Image. Macrium Reflect is recommended. It free, reliable and we have a tutorial in the forum. It is a tool worth having and using.

    ( I would have suggested system restore but given the uninstalls and installs not exectly sure what state the program files are in.)


    Ken
      My ComputerSystem Spec


 

Related Threads
Office 2013 patch KB 3114717 freezes 32-bit Word 2013 on Win 7, 8.1, 10 There are reports of the patch causing similar lockup problems with Excel 2013 and Outlook 2013 Read more:...
.Net 4.5 error on installing Office 2013 in Microsoft Office and 365
Hi, I am trying to reinstall Office 2013 after upgrading to Windows 10. The installer comes up with the error "Setup is unable to proceed due to the following error - This product requires .Net Framework 4.5": 26812 When I try to install .Net...
I just installed Office 2010 on my Windows 10 machine. Many/most of the pages of MS Word 2010 Help (Down Arrow to Right of Search/Content from this computer/Word Help) displays the irritating message: This webpage might not be displayed...
office 2013 persistent error: OHub.exe in Microsoft Office and 365
Error below text. After reboot error occurs after about 5 minutes. Ran scannow with several errors that don't seem to be related to this one. Also persistent errors that vary, which seem to be related to connecting to a variety of Microsoft...
I have been running windows 10 with few functional problems although I have had persistent errors in the Event viewer, most of which seem harmless and related to connections to MS services that seem related to a) MS services themselves being down or...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 01:42.
Find Us