mircrosoft word not working

hello I have a brand new hp note book, intel core I7, version 1607

Microsoft office home student 2016 onto my new laptop and after I installed it. the program said it was right to go. then when I go into Microsoft word it says

Microsoft word has stopped working

a problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available. then all it has is close program nothing else to click on and if you click on that Microsoft word closes.....we also have windows 10 installed can this be the problem. can some one please help me with this problem

Have you tried running Word as administrator? Right-click the icon and select run as administrator. Does that make a difference?

Best,
Erik.

thanks erik, this is way out of my depth I am just going to get someone to have a look at it for me..... thanks all the best

Hope your problem is solved by the above advice but if it is not, then it must be because of 3 reasons:
1.) Microsoft Word or Windows have updated automatically and is not compatible with the current version anymore.
2.) A Virus or any program is blocking Microsoft word
3.) The version of microsoft word is broken and need to be fix.
If you feel the problem is because of any of the above reasons. then may read this

Try repairing Office from Control Panel / Programs & Features