Confusion between Licensed and Remaining Grace (too short) Office 365

  1. glnz's Avatar
    Posts : 193
    Dual-boot Win 7 & 10, both Pro 64-bit
       #1

    Confusion between Licensed and Remaining Grace (too short) Office 365


    I am the second user on our Office 365 Home - 64-bit install on Win 7 Pro 64-bit.

    cscript ospp.vbs /dstatus shows
    "LICENSE STATUS: ---LICENSED---"
    but also "REMAINING GRACE: 58 days",
    but I SHOULD have at least 9 months left in our first year.

    Is this normal?

    The full results are:

    PRODUCT ID: 00201-[rest deleted]
    SKU ID: [deleted]
    LICENSE NAME: Office 16, Office16O365HomePremR_Subscription4 edition
    LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel
    LICENSE STATUS: ---LICENSED---
    ERROR CODE: 0x4004FC04 (for information purposes only as the status is licensed)

    ERROR DESCRIPTION: The Software Licensing Service reported that the application
    is running within the timebased validity period.
    REMAINING GRACE: 58 days (84565 minute(s) before expiring)
    Last 5 characters of installed product key: [deleted]

    So why REMAINING GRACE: 58 days when it should be about 9 months??

    Thanks.
      My Computer

  2. MoxieMomma's Avatar
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       #2

    Hi:

    Windows 7?

    If so, you might want to stay with your other topic in sevenforums.com, just in the case the answer is OS-dependent:

    http://www.sevenforums.com/microsoft...ice-365-a.html

    Cheers,
    MM
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 08:35.
Find Us




Windows 10 Forums