Windows 10: Revert back to earler version of Office 365?

  1.    25 Jun 2016 #1

    Revert back to earler version of Office 365?

    I have Office 365 that I installed on my son's PC... he mainly uses Outlook. He is blind and uses a screen reading software called JAWS that enables him to use email and the computer in general. While I was on his computer yesterday I noticed there was a Office 365 update so I told it to update. Now after the update his JAWS navigation has become more difficult with his Outlook mail things don't read out the same. He was pretty frustrated about that so unbeknownst to me he tried a Restore (System Restore ? I'm not sure) but whatever he did required me to reinstall Office 365. He couldn't open Outlook because of error screens but after reinstalling it appears to be back to normal, or in the state it was after the initial update. My son still is stuck with an update that makes navigating Outlook much harder.

    Now keeping in mind I had to reinstall Office 365 is there a way to revert back to an earlier version of Office 365?
      My ComputerSystem Spec

  2.    25 Jun 2016 #2

    If you have a ProPlusRetail license you can use the Office Deployment Tool to install earlier versions in the form of update channels.

    Update Channel Releases
    Version and build numbers of update channel releases for Office 365 clients
    Office 2016 Deployment Tool
    Download Office 2016 Deployment Tool from Official Microsoft Download Center

    I assume that you are using a web installer that is giving you the Current Channel release. If that's the case, you could try using the deployment tool to install the Deferred Channel or the First Release for Deferred Channel. These will be older versions than the Current Channel, but not necessarily the exact same release that you had working before the recent update. After downloading and extracting the Office Deployment Tool you will have "setup.exe" and "configuration.xml". Look at configuration.xml and you'll get the general idea. You could make an XML that is something like this:

    <Add OfficeClientEdition="32" Channel="Deferred">
    <Product ID="O365ProPlusRetail">
    <Language ID="en-us" />
    <Updates Enabled="FALSE" Channel="Deferred" />

    Then from an ADMIN command prompt run:

    C:\setup-path\setup.exe /configure C:\xml-path\configuration.xml
    Last edited by harvey263; 26 Jun 2016 at 05:22.
      My ComputerSystem Spec

  3. bro67's Avatar
    Posts : 4,932
    Mac OS High Sierra 10.13.5
       25 Jun 2016 #3

    Thunderbird will work with JAWS. Info on scripts for Jaws and Thunderbird. JAWS scripts for Mozilla Thunderbird blind accessibility, ThunderbirdBlind

    To use JAWS with 365, they need to update the JAWS software.
      My ComputerSystem Spec

  4.    25 Jun 2016 #4

    Boy that sounds pretty complicated to revert back to an earlier version of Office 365.

    My son was trained on Outlook so any other email is out of the question. Also updating JAWs would require a new version as we've had to do this few times over the years. These version updates cost several hundred dollars so not something we can afford or want to do at this point in time.
      My ComputerSystem Spec

  5.    26 Jun 2016 #5

    I corrected my previous post because it had a typo in the xml... You could hold out for subsequent Office updates and hope that one of them restores functionality. But it's more likely to require an update on the Jaws side. Using the Office Deployment Tool isn't as simple as download and double click, but not too hard really. Is your license for Office 2016 ProPlus? Here is a step by step.

    - Uninstall Office from Programs and Features
    - Create a new folder on your desktop called "O365"
    - Download the Office Deployment Tool Download Office 2016 Deployment Tool from Official Microsoft Download Center
    - Run the file you downloaded and when it prompts to browse for folder, point it to "O365" on you desktop.
    - You will now have two files in the folder, "setup.exe" and "configuration.xml".
    - Right click on "configuration.xml" and select Edit, then delete all the existing text.
    - Replace it with the XML text in my previous post. (e.g. copy/paste the 8 lines that are in <> brackets).
    - Save and close "configuration.xml"
    - Start a new Notepad document and copy/paste the below command into it:

    %~dp0setup.exe /configure %~dp0configuration.xml

    - Save the file in your "O365" folder and name it "O365.bat"
    - Right click "O365.bat" and select Run as administrator
    - If done correctly Office should begin downloading and installing.
      My ComputerSystem Spec

  6.    26 Jun 2016 #6

    Ok thanks I'll have to decide if I want to tackle that or not. I'm not sure what a ProPlusRetail license is but I just have the regular Office 365 license (Version16.0.6965.2058).

    I have come across some people saying you could uninstall your 2016 version and install the 2013 version so maybe that's still an option.

    I am finding since my Office 365 updated on my PC that hyperlinks now don't work in my own Outlook anymore. Don't know if this is a bug or a new security setting but it sucks!
      My ComputerSystem Spec

  7.    26 Jun 2016 #7

    I don't have a full understanding of all the different activation schemes. But when I install using the described method, my Product Information says Microsoft Office 365 ProPlus. My assumption is that you would be able to activate successfully with your subscription.
    Click image for larger version. 

Name:	ProPlus.png 
Views:	7 
Size:	12.1 KB 
ID:	86908
    Your version16.0.6965.2058 is the Current Channel release. You can see in my screenshot I installed version 16.0.6741.2048, the Deferred Channel. I happened to find a tool that will compile the xml into a traditional executable Office Click-To-Run Configuration XML Editor. I made one if you want to try it - just download and run as administrator: Office365ProPlus-Deferred.exe

    Here are instructions for going back to Office 2013: Reinstall Office 2013 after an Office 2016 upgrade - Office Support
      My ComputerSystem Spec


Related Threads
Sony VAIO - revert back to W7 successful in Installation and Upgrade
No advice asked for here, it's just a story. I have several laptops, including a ASUS i3 which I took to W10 successfully. This worked so well that I decided to try the same thing on my favorite machine, a Sony VAIO VGN-FW590C. I was initially...
Solved Revert back to Win 7 in Installation and Upgrade
I had reloaded Win 7 just prior to my upgrade to WIN10. Dont normally like to do an upgradebut I was pretty sure it was still clean. So on 2/14/16 id did the upgrade so I'm in the 30 day timeframe if that makes any difference. I just don't really...
Solved How to revert account back to local in User Accounts and Family Safety
I've downloaed an app from the store and this made my local account to be authenticated against my Microsoft-account. How can I revert back the account to be a local account? Thanks in advance Olli
I was running win 10 bld 10130, but had no sound. Tried what I thought was everything to update the drivers, with no success. Finally reverted back to bld 10074. Still no sound, so I downloaded a driver program and it downloaded the needed new...
I recently upgraded to 10041, thinking after all the time spent, things would work a little better.. apparently, it didn't make things easier. I was just wondering if I can download the 9926 ISO and revert back to that and keep my files and...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:59.
Find Us