Office Apps Not Appearing in Start Menu Folder

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  1. Posts : 10
    WIndows 10
       #1

    Office Apps Not Appearing in Start Menu Folder


    Hello,

    I recently upgraded from Windows 7 to 10. My upgrade has been fairly buggy, but I am slowly working things out. One thing I can't seem to solve is my office apps are not showing up in the start menu folder. I had office 2010 before the upgrade, and that is when I first had the problem. I then uninstalled 2010 and upgraded to office 2013, and the problem persists.

    After a few restarts and such I noticed the folder for office 2013 did show up in the start menu, but the only thing inside that folder is infopath. You can see what I mean in the attached screen shot. Also you will notice another folder beneath the first title Microsoft Office 2013. That folder was pinned to the start menu so that I could still access my office apps. I just did that as a quick fix. But not when I right click on that folder there is no option to unpin from the start menu. It only says pin to start menu.

    Thanks for any help.

    Office Apps Not Appearing in Start Menu Folder-2015_09_15_13_04_282.png
    Attached Thumbnails Attached Thumbnails Office Apps Not Appearing in Start Menu Folder-2015_09_15_13_04_081.png  
      My Computer


  2. Posts : 17,661
    Windows 10 Pro
       #2

    Hello Jf2006, welcome to the Ten Forums.

    Using Office 2016 I am not sure if this applies to your situation but please check if the Office 2013 apps are located in Start Menu individually according to their name.

    If I check the Microsoft Office entry in the Start Menu I can only find some Office tools there:

    Office Apps Not Appearing in Start Menu Folder-2015-09-15_15h20_19.png

    However, I can find all individual Office applications in their respective entries. Word under W, PowerPoint under P and so on:

    Office Apps Not Appearing in Start Menu Folder-2015-09-15_15h17_53.png

    Kari
      My Computer


  3. Posts : 10
    WIndows 10
    Thread Starter
       #3

    Thanks for the reply Kari.

    I do not have the apps in their individual locations like you do. They are not in the start menu at all. They also do not show up if I try to type the name in the search bar.
      My Computer


  4. Posts : 17,661
    Windows 10 Pro
       #4

    If you check the installed software, is Microsoft Office listed there? Right click the Start button, select Programs and Features to see the list of installed software.

    Office Apps Not Appearing in Start Menu Folder-2015-09-15_15h27_12.png
    (Click to enlarge.)
      My Computer


  5. Posts : 10
    WIndows 10
    Thread Starter
       #5

    Yes, Office is installed. I can access all the apps as usual, they just don't have any start menu shortcuts.

    Office Apps Not Appearing in Start Menu Folder-2015_09_15_13_32_041.png
      My Computer


  6. Posts : 17,661
    Windows 10 Pro
       #6

    OK.

    Open the File Explorer, go to C:\ProgramData\Microsoft\Windows\Start Menu\Programs. In that folder, can you see:
    • Folder named Microsoft Office or Microsoft Office 2013?
      -- AND / OR --
    • Individual Office applications?


    Notice that ProgramData is a hidden system folder. You can enter it in File Explorer by typing %programdata% in addressbar and hitting Enter.
      My Computer


  7. Posts : 10
    WIndows 10
    Thread Starter
       #7

    So I don't know if it means anything, but programdata almost seems to be "grayed" out. It is a lighter color than the other folders. The folder still opens fine though.
    Office Apps Not Appearing in Start Menu Folder-2015_09_15_13_40_071.png

    I do have the Microsoft Office 2013 folder with all of the apps inside.
    Office Apps Not Appearing in Start Menu Folder-2015_09_15_13_42_282.png

    There are no individual apps in the start menu folder either.
      My Computer


  8. Posts : 17,661
    Windows 10 Pro
       #8

    The ProgramData folder is shown lighter because it's a hidden system folder, that's totally normal, as it should be. No worries.

    OK, this is only a workaround, not a solution, I will continue looking for the solution: Select the Office applications one by one in ProgramData\Office 2013 folder, right click and select Pin to Start, repeat for the next Office 2013 application:

    Office Apps Not Appearing in Start Menu Folder-2015-09-15_15h45_40.png

    When done you have your Office applications in Start:

    Office Apps Not Appearing in Start Menu Folder-2015-09-15_15h49_05.png
      My Computer


  9. Posts : 15,010
    Windows 10 IoT
       #9

    In Office 2013 all the Office Programs show up in a Microsoft Office 2013 folder in the Start Menu. Office 2010 is likely the same. Office 2016 lists them all separately in the Start Menu. Just a FYI post.

    The path on my PC is ProgramData > Microsoft > Windows > Start Menu > Programs > Microsoft Office 2013. Program Data is greyed out because its a hidden folder.
      My Computer


  10. Posts : 10
    WIndows 10
    Thread Starter
       #10

    So when I go to the office 2013 folder, and right click and app, I do not have the option to pin to start menu.
    Office Apps Not Appearing in Start Menu Folder-2015_09_15_14_00_281.png

    If I go back one to the main folder, some apps have the option to pin to start, but others still do not. Both the apps I tried this with are still available in the start menu also.
    Office Apps Not Appearing in Start Menu Folder-2015_09_15_14_02_092.png
    Office Apps Not Appearing in Start Menu Folder-2015_09_15_14_02_453.png
      My Computer


 

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