Office Apps Not Appearing in Start Menu Folder Solved

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  1.    15 Sep 2015 #1

    Office Apps Not Appearing in Start Menu Folder


    I recently upgraded from Windows 7 to 10. My upgrade has been fairly buggy, but I am slowly working things out. One thing I can't seem to solve is my office apps are not showing up in the start menu folder. I had office 2010 before the upgrade, and that is when I first had the problem. I then uninstalled 2010 and upgraded to office 2013, and the problem persists.

    After a few restarts and such I noticed the folder for office 2013 did show up in the start menu, but the only thing inside that folder is infopath. You can see what I mean in the attached screen shot. Also you will notice another folder beneath the first title Microsoft Office 2013. That folder was pinned to the start menu so that I could still access my office apps. I just did that as a quick fix. But not when I right click on that folder there is no option to unpin from the start menu. It only says pin to start menu.

    Thanks for any help.

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  2. Kari's Avatar
    Posts : 15,249
    Windows 10 Pro
       15 Sep 2015 #2

    Hello Jf2006, welcome to the Ten Forums.

    Using Office 2016 I am not sure if this applies to your situation but please check if the Office 2013 apps are located in Start Menu individually according to their name.

    If I check the Microsoft Office entry in the Start Menu I can only find some Office tools there:

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    However, I can find all individual Office applications in their respective entries. Word under W, PowerPoint under P and so on:

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      My ComputerSystem Spec

  3.    15 Sep 2015 #3

    Thanks for the reply Kari.

    I do not have the apps in their individual locations like you do. They are not in the start menu at all. They also do not show up if I try to type the name in the search bar.
      My ComputerSystem Spec

  4. Kari's Avatar
    Posts : 15,249
    Windows 10 Pro
       15 Sep 2015 #4

    If you check the installed software, is Microsoft Office listed there? Right click the Start button, select Programs and Features to see the list of installed software.

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  5.    15 Sep 2015 #5

    Yes, Office is installed. I can access all the apps as usual, they just don't have any start menu shortcuts.

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  6. Kari's Avatar
    Posts : 15,249
    Windows 10 Pro
       15 Sep 2015 #6


    Open the File Explorer, go to C:\ProgramData\Microsoft\Windows\Start Menu\Programs. In that folder, can you see:
    • Folder named Microsoft Office or Microsoft Office 2013?
      -- AND / OR --
    • Individual Office applications?

    Notice that ProgramData is a hidden system folder. You can enter it in File Explorer by typing %programdata% in addressbar and hitting Enter.
      My ComputerSystem Spec

  7.    15 Sep 2015 #7

    So I don't know if it means anything, but programdata almost seems to be "grayed" out. It is a lighter color than the other folders. The folder still opens fine though.
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    I do have the Microsoft Office 2013 folder with all of the apps inside.
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    There are no individual apps in the start menu folder either.
      My ComputerSystem Spec

  8. Kari's Avatar
    Posts : 15,249
    Windows 10 Pro
       15 Sep 2015 #8

    The ProgramData folder is shown lighter because it's a hidden system folder, that's totally normal, as it should be. No worries.

    OK, this is only a workaround, not a solution, I will continue looking for the solution: Select the Office applications one by one in ProgramData\Office 2013 folder, right click and select Pin to Start, repeat for the next Office 2013 application:

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    When done you have your Office applications in Start:

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      My ComputerSystem Spec

  9.    15 Sep 2015 #9

    In Office 2013 all the Office Programs show up in a Microsoft Office 2013 folder in the Start Menu. Office 2010 is likely the same. Office 2016 lists them all separately in the Start Menu. Just a FYI post.

    The path on my PC is ProgramData > Microsoft > Windows > Start Menu > Programs > Microsoft Office 2013. Program Data is greyed out because its a hidden folder.
      My ComputerSystem Spec

  10.    15 Sep 2015 #10

    So when I go to the office 2013 folder, and right click and app, I do not have the option to pin to start menu.
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    If I go back one to the main folder, some apps have the option to pin to start, but others still do not. Both the apps I tried this with are still available in the start menu also.
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