Outlook 2021 - Downloading emails


  1. woldsweather
    Posts : 342
    Windows 10
       New #1

    Outlook 2021 - Downloading emails


    It was suggested on elevenforums I post here as they don't have an Outlook section.

    I use Windows 11 Pro and Office 2021.

    After my emails stopped coming in I used Stellar Repair for Outlook and repaired the .pst file.

    Now I can download emails in a roundabout way. If I open Outlook and click send/receive it appears to check but no emails come in. If I click on my email address at the top of the folders column then inbox then it downloads emails. See before and after images in merged pic attached.

    How can I get this to work automatically as it should?
    Attached Thumbnails Attached Thumbnails Outlook 2021 - Downloading emails-ol.jpg  
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  3. Hearsepilot
    Posts : 781
    Windows 10 Pro
       New #2

    Delete the affected email account, reboot, re-add the account.
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  4. woldsweather
    Posts : 342
    Windows 10
    Thread Starter
       New #3

    Have done this but now all my emails are coming into a different inbox in the folder list not the one with all my folders.

    How do I get them to come into the .pst file that has all my folders?Outlook 2021 - Downloading emails-ol.jpg

    They come in bottom left but I want them top left.
    Last edited by woldsweather; 18 Feb 2024 at 12:38.
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  6. Victek
    Posts : 376
    Windows 10.0.19043.2006
       New #4

    woldsweather said:
    Have done this but now all my emails are coming into a different inbox in the folder list not the one with all my folders.

    How do I get them to come into the .pst file that has all my folders?

    They come in bottom left, but I want them top left.
    You could drag and drop all the folders into the duplicate account. It would be a little tedious, but I tried it in Outlook 2013 and it works.
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  7. woldsweather
    Posts : 342
    Windows 10
    Thread Starter
       New #5

    I'll give that a try at end if week thanks.
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  8. Victek
    Posts : 376
    Windows 10.0.19043.2006
       New #6

    woldsweather said:
    I'll give that a try at end of week thanks.
    I'll be interested to hear how it goes. After you get all the folders moved to the duplicate account, you can make it the default and remove the other one. I would make copies of the PST/OST files before deleting though, because stuff happens.
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  9. Try3
    Posts : 16,956
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       New #7

    woldsweather said:
    I used Stellar Repair for Outlook and repaired the .pst file
    I think you're saying that you repaired the application itself.
    Repair an Office application - MSSupport

    I think you're saying that you repaired the pst/ost file[s].
    Repair Outlook Data Files (.pst and .ost) [all versions] - MSSupport


    woldsweather said:
    ... now all my emails are coming into a different inbox in the folder list not the one with all my folders.
    How do I get them to come into the .pst file that has all my folders?
    Couldn't you use Rules to move emails into the Inbox folder you want?
    Manage email messages by using rules in Outlook - MSSupport


    Denis
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