Block from Quarantine doesn't seem to do anything


  1. Posts : 9
    Windows 10
       #1

    Block from Quarantine doesn't seem to do anything


    I have a big problem with pharma spam. I get about 100 "viagra" emails a day. My email is through Godaddy and I have their Advanced Email Security which is apparently powered by a third part called Inky. My email system was doing a decent job of delivering this spam to my junk folder. Inky puts links in each email and from those links I can block the full email address and also select the email's domain and/or sub-domain.

    Sometime last year, Microsoft started diverting a lot of these emails to their Quarantine. Only a few get through to my Junk folder. But in doing this, I don't get the Inky links and apparently have lost the ability to Block the address and/or domain. The Quarantine page has a Block feature and I can try to individually Block each of the spam emails but it doesn't seems to actually block them before getting delivered to Quarantine. I'd rather just let them get through to my Junk folder because then I can use the Inky links to a a "real" block on the addresses. I can't find documentation on what the Quarantine Block feature actually does. The info icon says "sends directly to your Junk Folder" but it doesn't seem to do that. I looked into shutting off the Quarantine diversion completely but apparently MS doesn't let you do that. So now I have to manage both my Junk folder and my Quarantine.

    Neither Quarantine or Inky allow you to mass-block a group of emails so either way I have to Block each one by one. That would be a nice thing to add.

    Just seems like the Defender Block doesn't do anything.

    win 10 and win 11, it doesn't matter as its a Microsoft app issue
      My Computer


  2. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @rhodesengr,

    I have noticed that you have NOT had ANY replies, so I thought that I would try and help.

    Have you had any luck resolving this ?
    Does Godaddy / Inky [ Advanced Email Security ] have a forum that you could post the question to ?
    My relying to your post will hopefully be seen by somebody who is using it and can help.

    Here is a link that may, or may NOT be useful > Secure email. There is a Resources section that might shed some light on it.

    I hope this helps in some small way !
      My Computer


 

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