Word not responding

Page 5 of 5 FirstFirst ... 345

  1. Posts : 17,057
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #41

    Ian,

    The reason I'm harping on about the Device manager diagram I suggested in post #23 is that the driver date in one of your reports to zebal indicates you might have two display adapters, the AMD one and one that is integrated in your motherboard, like mine have and that the integrated one is still set as the MS basic display adapter.
    e.g. [this very old screenshot was the only one I could find]
    Word not responding-2016-07-11-00-35-58-cropped-ian.png
    The second entry, the one in the Other devices section, was my AMD/Nvidia display adapter which I had not, at that stage, installed the driver for.
    The Other devices section is a euphemism for no driver installed.


    All the best,
    Denis
      My Computer


  2. Posts : 255
    Windows 10
    Thread Starter
       #42

    Thanks for your continuing interest in my wife's PC.
    The attached screen grab of Device manager and Driver properties may help. I'm a bit lost in respect of checking out hardware.
    Attached Thumbnails Attached Thumbnails Word not responding-screen-grab.jpg  
      My Computer


  3. Posts : 17,057
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #43

    Ian,

    So you've got a single display adapter and it uses its proper AMD driver. I was reacting to the posts about the display driver being dated June 2006, which indicates the MS Basic display driver, but that's clearly no longer relevant.


    All the best,
    Denis
      My Computer


  4. Posts : 255
    Windows 10
    Thread Starter
       #44

    Thanks for checking that out to me.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:01.
Find Us




Windows 10 Forums