"Either there is no default mail client" error in Excel Office 365  

  1. Posts : 1
    Windows 10

    "Either there is no default mail client" error in Excel Office 365

    I am getting the "General Mail failure" error when I try to send an attachment e-mail through Excel.
    I installed another mail client and it works when I use the other mail client.
    I tried the following:
    - Ensured Outlook was set as the default mail client
    - Did a Quick Repair
    - Disabled Cortana
    - Uninstalled the 64-bit version and installed the 32-bit version
    - I used the Microsoft Support Assistant tool to completely remove Office 365 and reinstalled it
    - I used CCleaner to clean up the registry
    - I tried to edit the following Registry: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows Messaging Subsystem\MSMapiApps
    According to the solution, there should be a Version REG_SZ file and I should rename it to Version_Renamed. I can't find the file under the subkey MSMapiApps
    - The other solution is to delete the MAPI file under Program Files Common Files, but there is no file to delete it
    - I have attached the logs from Microsoft Assistant.
      My Computer


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