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#1
Unable to access MS account
Hi,
Not strictly MS office.
I'm having trouble accessing my MS account. I rarely use it, and do not use it to log in to my computer. I've had a couple of emails suggesting that there has been some unusual activity on it (from Russia!), and a security alert. These do seem genuine emails. However, I have tried to access the account to see the activity, but I have been unable to log in. It keeps prompting me for the password, and even when I have (apparently) successfully changed it, it then refuses to allow access saying that the password is incorrect. When changing the password, I have tried to put in the same one as previously entered, but it says that I cannot use it as it has already been used before. This would suggest that it has accepted the previously entered new password, but will now not accept it. I don't understand.
Matt