SharePoint Crashing

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  1. Posts : 7,904
    Windows 11 Pro 64 bit
       #1

    SharePoint Crashing


    For the past few days I've been getting the message below on my HP ProBook laptop about Microsoft.SharePoint.exe crashing (part of Office 2016?). Any ideas what this is due to and how to fix it?
    SharePoint Crashing-capture.jpg
      My Computers


  2. Posts : 2,911
    Windows 10 Pro for the Bro
       #2

    Hi Steve.

    I looked up things to do with the ucrt dll file. Check out the "1 correct answer" thingy at this site:
    Solved: Re: ucrtbase.dll Issues anyone have a Fix for this... - Adobe Support Community - 9569992

    See if you can see relations and do some test and trials on your computer to see if there's some network issue that's causing that?

    Just an idea.
      My Computer


  3. Posts : 7,904
    Windows 11 Pro 64 bit
    Thread Starter
       #3

    pepanee said:
    Hi Steve.

    I looked up things to do with the ucrt dll file. Check out the "1 correct answer" thingy at this site:
    Solved: Re: ucrtbase.dll Issues anyone have a Fix for this... - Adobe Support Community - 9569992

    See if you can see relations and do some test and trials on your computer to see if there's some network issue that's causing that?

    Just an idea.
    Thanks. That link gave me the tip to repair the installed MS Visual C++ programs. So far so good.
    Last edited by Steve C; 23 Jan 2023 at 03:42.
      My Computers


  4. Posts : 2,911
    Windows 10 Pro for the Bro
       #4

    Steve C said:
    Thanks. That link gave me the tip to repair the installed MS Visual C++ programs. So Far so good.
    Sounds great! Hopefully you don't experience that same issue anymore.
    I'll see you around in other threads =)
      My Computer


  5. Posts : 7,904
    Windows 11 Pro 64 bit
    Thread Starter
       #5

    pepanee said:
    Sounds great! Hopefully you don't experience that same issue anymore.
    I'll see you around in other threads =)
    I spoke too soon. Other people reported the same issue - see OneDrive SharePoint stops working since OneDrive update

    Since the update to OneDrive v 23.002.0102.004 seems to be the issue and the PC keeps auto updating to this version, I've reverted to a Macrium backup from before this issue started and turned off the OneDrive update task and service in Autoruns pending Microsoft sorting out their buggy software.

    PS OneDrive just updated to the offending version 23.002.0102.004 even with OneDrive auto update turned off!

    See this Latest OneDrive Update seemingly crashes Sharepoint - DroidWin
    Last edited by Steve C; 23 Jan 2023 at 11:26.
      My Computers


  6. Posts : 2,911
    Windows 10 Pro for the Bro
       #6

    Steve C said:
    I spoke too soon. Other people reported the same issue - see OneDrive SharePoint stops working since OneDrive update

    Since the update to OneDrive v 23.002.0102.004 seems to be the issue and the PC keeps auto updating to this version, I've reverted to a Macrium backup from before this issue started and turned off the OneDrive update task and service in Autoruns pending Microsoft sorting out their buggy software.

    PS OneDrive just updated to the offending version 23.002.0102.004 even with OneDrive auto update turned off!

    See this Latest OneDrive Update seemingly crashes Sharepoint - DroidWin
    Ah.. I see. At least you know exactly now why that's happening.
    And the solution is pretty much...... just a matter of time 'til whoever broke it.. fixes it.

    I would double click on the clock in the bottom right, and watch the seconds/minutes....../hours................./days go by while I wait for a version upgrade that they come out with to fix it. =)
    lol hopefully it's not a long wait.
      My Computer


  7. Posts : 7,904
    Windows 11 Pro 64 bit
    Thread Starter
       #7

    pepanee said:
    Ah.. I see. At least you know exactly now why that's happening.
    And the solution is pretty much...... just a matter of time 'til whoever broke it.. fixes it.

    I would double click on the clock in the bottom right, and watch the seconds/minutes....../hours................./days go by while I wait for a version upgrade that they come out with to fix it. =)
    lol hopefully it's not a long wait.
    That's two Microsoft cockups due to poor software QA I've suffered in a week. See also What is this odd security warning?

    Macrium Reflect to the rescue both times!
      My Computers


  8. Posts : 2,911
    Windows 10 Pro for the Bro
       #8

    Steve C said:
    That's two Microsoft cockups due to poor software QA I've suffered in a week. See also What is this odd security warning?

    Macrium Reflect to the rescue both times!
    It's sad to see when big companies lose their ability to stay consistent.
    Oh well. Assuming Microsoft.... doesn't do too well anymore, then I hope the new popular OS stays consistent.
    ...and hope that it runs all programs intended to run in Windows. I have so much crap that I use on the computer.
      My Computer


  9. Posts : 7,904
    Windows 11 Pro 64 bit
    Thread Starter
       #9

    I've had no more issues since disabling this setting in OneDrive which I don't need.
    SharePoint Crashing-capture.jpg
      My Computers


  10. Posts : 2,911
    Windows 10 Pro for the Bro
       #10

    That's perfect! Glad you found that. Let's hope it stays fixed.
      My Computer


 

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