My MS Office Email goes directly into the Junk Mail Folder, WHY!


  1. Posts : 83
    Windows-7 Pro
       #1

    My MS Office Email goes directly into the Junk Mail Folder, WHY!


    All incoming "2007 Outlook" Email goes to my Junk Mail Folder.

    I have posted this before but perhaps used the wrong words to describe what's happening.

    In a nutshell, I have to move ALL incoming Email to the In Box to read it.

    Why this is happening, I have no idea.

    It's been happening about a year so far.

    Please help if you can.

    Mike
      My Computer


  2. Posts : 13,797
    Windows 10 Home x64 Version 22H2 Build 19045.2364
       #2

    Mike,

    I assume you've checked the Tools, Rules entries to make sure you have not set up a rule that moves it all into junk.

    I assume you've checked Tools, Options, Preferences, Junk EMail settings, both its Options & Blocked senders tabs].

    Are there any similar threads on this topic? I don't recall any.
    https://www.tenforums.com/search.php...oice[]=169


    All the best,
    Denis
    Last edited by Try3; 08 Dec 2022 at 07:14.
      My Computer


  3. Posts : 83
    Windows-7 Pro
    Thread Starter
       #3

    Resolved


    Almost a year of suffering and the fix was so simple!
    How it, the problem, occurred, I have no idea.
    I am a novice who uses items, unmodified.
    Thank you so much Denis!

    Best regards,

    Mike Lynch
      My Computer


  4. Posts : 13,797
    Windows 10 Home x64 Version 22H2 Build 19045.2364
       #4

    Mike,

    I'm glad it is resolved.
    What was the setting causing it?


    Thanks for the rep,
    Denis



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      My Computer


  5. Posts : 83
    Windows-7 Pro
    Thread Starter
       #5

    I assume you've checked the Tools, Rules entries to make sure you have not set up a rule that moves it all into junk.

    I went to Tools, Rules as you suggested and sure enough it was checked Junk E-mail.
    I changed it to Inbox and the problem was solved.
    This means so much to me.
    Thank you again.
      My Computer


 

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