New
#1
I can't guarantee that this is the resolution in your case, but this sounds promising:
https://docs.microsoft.com/en-us/off...ce-application
Sorry nothing worked, as for calling MS forget it, they just tell you to use MS support online and hang up. Sort of like Amazon. No humans are in the universe, to answer phones.
Called Microsoft and the same crap it repeats the online support website and then hangs up. So I don't know how anybody is actually speaking to Microsoft support specialist. Calling 1-800-642-7676 from New York USA.
I had the exact same issue today. My license info was showing up correctly under "Services and subscriptions" on my MS account, but the Office applications weren't picking it up for some reason.
To fix it, all I did is click on "Change License" and enter in the email address I was already logged into, then a box popped up saying I was signed in and all I had to do was click the "Ready to go" button, the box disappeared and so did the warning about not being able to verify my license.
I know this thread is from last year, but I thought my solution might help someone in the future.
Steve,
Thanks for posting that valuable lesson in restoring an MSOffice licence.
And well done in working the solution out.
All the best,
Denis
Welcome to TenForums.
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