New
#1
Cannot remove old office files
I have recently been trying to update my Office + Project + Visio from 2010 to 2016 and it led to a complete mess with 32 + 64 bit versions not being compatible with each other. I decided to delete all and start from beginning and received error message 0x80004002 about existing files . I then tried deleting files as administrator and finished up with lots of files that were "were in use elsewhere" or that I needed admin. to delete.
I have tried Safe Start and then delete and whilst that removed a a lot many still remain
Attachment Office Files is example from files I cannot delete
I have gone back to my last Restore point but that gives me an error and does not revert
On trying a reinstallation I get error message about existing files
I really do not want to have to do a W10 reinstall if possible
Ideas / solutions anyone?