Taming (Subscribed) Office-365 for full functionality


  1. Posts : 372
    Windows 10 Home: 21H1 (OS Build 19043.1586)
       #1

    Taming (Subscribed) Office-365 for full functionality


    Hello all @Brink

    I hope to receive some much needed assistance from this esteemed community to resolve the following issue that I am experiencing:

    Windows Version: 21H1 (OS Build 19043.1387)

    I am a regular paid monthly subscriber to MS Office-365 needing full functionality so that I have access to all that non-365 MS Office offers, yet I am confounded by the Diagnostics & feedback settings requirements for some basic functions to be available, specifically Help content, for merely one instance of what is denied. Another includes being able to change auto-save from the default 10 minutes to my preferred 2 minutes. Also the usual 'Saved' confirmation no longer appears when I press Ctrl+S or use the icon. There must be many more denied functions that I have yet to encounter through further usage. I dread it.

    When trying to invoke Help I get this message:

    Taming (Subscribed) Office-365 for full functionality-command-not-available.png

    I have been right around the houses digging into this issue, including logging in to my Microsoft Account, and trawling through Search results here for solutions that work, Googling, etc., but none have resolved this issue as yet. Hence this 'new' post, in case there are current windows version specific issues that have changed since the older posts on this topic were made. (See above for my Windows version)

    I have long been aware that this issue has to do with Diagnostics & feedback settings, and mine show as follows:

    Taming (Subscribed) Office-365 for full functionality-diagnosic-data.png

    However, I have been unable to change these using the file:
    Code:
    Send_required_diagnostic_data.reg
    from this site to alter the appropriate Registry entry, despite a subsequent reboot, and also despite attempting the same logging in as Administrator enabled after using:
    Code:
    C:\WINDOWS\system32>net user administrator /active:yes
    I realise that I unintentionally denied myself these functions in the stringent privacy settings that I chose during Windows Setup for 10 Home. Now I need to backtrack a little if possible. I'd like to find the balance between decent privacy and obtaining full functionality within Office-365.

    I must be missing something but now need to ask this community for help please, for which my thanks in advance.

    Kind regards.
    Last edited by CMArbres; 29 Nov 2021 at 09:37. Reason: Hyphen added to Office-365 + several other ammendments
      My Computers


  2. Posts : 68,668
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Christophe,

    It appears a group policy was set using option 4 or 5 below to force only "Required". If so, you can use the same option to set this back to the default "Not configured" to be able to set it again in Settings.

    Change Diagnostic Data Settings in Windows 10
      My Computers


  3. Posts : 372
    Windows 10 Home: 21H1 (OS Build 19043.1586)
    Thread Starter
       #3

    Brink said:
    Hello Christophe,

    It appears a group policy was set using option 4 or 5 below to force only "Required". If so, you can use the same option to set this back to the default "Not configured" to be able to set it again in Settings.

    Change Diagnostic Data Settings in Windows 10
    @Brink Thank you so much for your, as ever, timely reply. (Don't you ever sleep my friend?

    I shall try your method and let you know the outcome. Fingers crossed.
      My Computers


  4. NMI
    Posts : 1,095
    Windows 11 Pro, Version 22H2
       #4

    Office has its own privacy settings at File, Options, General, Privacy Settings (from any Office program).

    Office Help requires "Let Office download online content" and "Enable connected experiences" to be checked:

    Taming (Subscribed) Office-365 for full functionality-officeconnectedexperiences.png

    Connected experiences in Office
      My Computer


  5. Posts : 372
    Windows 10 Home: 21H1 (OS Build 19043.1586)
    Thread Starter
       #5

    NMI said:
    Office has its own privacy settings at File, Options, General, Privacy Settings (from any Office program).

    Office Help requires "Let Office download online content" and "Enable connected experiences" to be checked:

    Taming (Subscribed) Office-365 for full functionality-officeconnectedexperiences.png

    Connected experiences in Office
    BINGO! All resolved using the above quoted advice. Thank you so much for your help @NMI I completely overlooked this.

    Thanks again, too, to @Brink

    What an awesome community this is.

    I am marking this issue as Solved
      My Computers


 

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