Unable to save changes in office/file settings

  1. Meander's Avatar
    Posts : 14
    W10 21H2
       #1

    Unable to save changes in office/file settings


    When i make changes to advanced settings in word, ie recent files,measurements etc, they are not saved. I cannot see a button for this action.
    W10 home. v21H1 Build 19043 1348 Office 2016

    Thank you
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  2. Meander's Avatar
    Posts : 14
    W10 21H2
    Thread Starter
       #2

    Bump
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  3. AndreTen's Avatar
    Posts : 26,021
    Windows 10 (Pro and Insider Pro)
       #3

    This settings should be saved without clicking on any button.
    Some settings are per template (styles, fonts etc.), and some per app.

    Can you give us more details about what is going wrong?
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  4. Meander's Avatar
    Posts : 14
    W10 21H2
    Thread Starter
       #4

    Thank you AndreTen
    Am using office 2016
    In an open document file/options/advanced
    I make changes ie change measurements, paste options etc. When i next use word the options have changed back to original
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  5. AndreTen's Avatar
    Posts : 26,021
    Windows 10 (Pro and Insider Pro)
       #5

    Meander said:
    Thank you AndreTen
    Am using office 2016
    In an open document file/options/advanced
    I make changes ie change measurements, paste options etc. When i next use word the options have changed back to original
    Do you get any alert, like registry was protected or so? Maybe your antimalware settings.
    What AV do you use?

    Fpund one other mention on web, to change regional settings to metric from US, or vice versa
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  6. Meander's Avatar
    Posts : 14
    W10 21H2
    Thread Starter
       #6

    I use Malwarebytes and MS security. I also do an offline scan with eset.
    Have disabled both and tried again, still the same
    I have also reinstalled office
    Think i may do a W11 upgrade to see if that makes any difference. Then i can roll back after

    Thanks for your time
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  7. AndreTen's Avatar
    Posts : 26,021
    Windows 10 (Pro and Insider Pro)
       #7

    Something is damaged in your installation. Could be registry, normal.dotm, or some add-in is interfering with your Office.

    Check this document from Microsoft support:

    issues-when-start-or-use-word

    i would try with options3 and 4:

    Delete the Word Data registry subkey

    Exit all Office programs.
    Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
    Locate the following registry subkey, as appropriate for the version of Word that you are using.
    Table 2
    Word version Registry
    Word 2016 or later HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Word\Data
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  8. Meander's Avatar
    Posts : 14
    W10 21H2
    Thread Starter
       #8

    Thank you AndreTen.
    Have myself in a mess here now with office
    Doing a total uninstall of office and Am going to do a W11 upgrade and reinstall office again. Then i can return to W10 again [hopefully]
    Will post again if i am still having problems
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