Microsoft 365 not available after download


  1. Posts : 18
    Windows 10
       #1

    Microsoft 365 not available after download


    I am using the most recent version of Windows 10 on my desktop. I am completely confused. I downloaded Microsoft 365 on my desktop and it is appearing in Apps when I go to Settings but does not appear when I click Start. I also have Microsoft Office Home and Student 2010 installed. Office 2010 appears when I click Microsoft Office on the App list in the Start menu. Do I have to uninstall Microsoft Office Home and Student 2010 to be able to use 365? I don't really want to lose it completely in case I don't like working with 365 and decide not to renew. Hope this all makes a little sense! Thanks for any help with this.

    - - - Updated - - -

    I have solved the problem of Microsoft 365 not appearing on the start menu. I restarted my computer and now see the individual apps in the list. They may have been there all along since I was looking for them to be in a "folder" entitled Microsoft 365.
      My Computer


  2. Posts : 5,899
    Win 11 Pro (x64) 22H2
       #2

    l1234 said:
    They may have been there all along since I was looking for them to be in a "folder" entitled Microsoft 365.
    LOL, yeah they don't appear in folder. And yeah, that threw me for a loop the first time I ran 365
      My Computers


 

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