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#1
Outlook Sub Folders not showing
So on a desktop PC Outlook 2016 is installed and there is one pst file being used with one email address. There is a 2018 dated pst file that is open for looking at old emails. Both have many sub folders below inbox.
Uninstalled the 2016 and used the office.com site to reinstall office. After setting up the email account, I tried opening the previously used pst and it no longer shows all the folders under inbox. The mail is still there in inbox but no folders.
I opened the 2018 pst file and it is fine all the folders show. I have a pristine copy of the original pst. I have tried import but got no folders , also tried scanpst and no folders.
I tried the view settings but had no change.
Any ideas on how to recover those folders if it can be done.
I also opened the file on two other PCs with outlook and nothing.
Win 10
Thanks for any help.