How do you Force Outlook 2019 to "synchronize"?

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  1. Posts : 66
    Windows 10 Professional 21H1
    Thread Starter
       #11

    mngerhold said:
    OK, so it is not full of deleted emails! I didn't expect it was. But have you tried opening the file? If it is already open, close it, shut down Outklook, start up again and open again. There may be a bug in 2019, and I'm afraid I have no experience to be of any help.
    Ah! The old turn-it-off then turn-it-back-on and see if it works Microsoft fix. I was expecting to hear that one sooner or later.
    But yes, I have tried that. And "no worky".

    I'm going to try a different approach. I have backups of older .PST files available to me. If I copy and rename the older version that has all the files and open it in Outlook 2019, then open my current file, I can copy over what I am missing.
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  2. Posts : 870
    11 Home
       #12

    bobhurd said:
    Question: Did you intend to type Ctrl+6 in your response, because that action seems to do nothing.
    What I meant to say was that Ctrl+6 takes you to the Folder list in the Folder pane. See the section titled 'Shortcuts for basic navigation' in this article:
    https://support.microsoft.com/en-us/...d-9e63216c1efd
    The Sync Issues folder is in the Folder list.
    Once again, this problem has nothing to do with my remote email server.
    Yes, but if the syncing has errors or takes a long time to complete, it still might affect how Outlook is fetching data from a PST file. It has a bit of a tendency to get quirky sometimes, same as the funny Windows 10 Mail app (and same as anything that's made by Microsoft, I digress).
    Last edited by hdmi; 19 Apr 2021 at 08:22.
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  3. Posts : 889
    W10-2009 19042.1348
       #13

    Have you see this:
    Is your Outlook slow? Maybe it’s your folders at fault…
    (which is old, 2019) or this:
    https://docs.microsoft.com/en-us/out...ems-or-folders
    (which is newer, Aug last year).

    You are probably not using shared folders (limit 500), and if not are unlikely to have more than 10,000 folders ! But clearly Outlook suffers with large numbers of items. No help to you at present, but if the size of the .pst file (number of items) is the cause, then, once it has managed to enumerate everything, splitting it into several smaller files would help.
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  4. Posts : 66
    Windows 10 Professional 21H1
    Thread Starter
       #14

    Can you open two PST files at the same time in Outlook 2019?
    I am assuming the answer is yes. It would be the only way to recover what I've lost.
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  5. Posts : 870
    11 Home
       #15

    bobhurd said:
    Can you open two PST files at the same time in Outlook 2019?
    I am assuming the answer is yes. It would be the only way to recover what I've lost.
    Yes, at least if we can assume that the PST files in question aren't broken.
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  6. Posts : 66
    Windows 10 Professional 21H1
    Thread Starter
       #16

    hdmi said:
    Yes, at least if we can assume that the PST files in question aren't broken.
    Well, that's not going to work. I'm certain that the one I am currently using is broken. So, I am going stop work on this mini-project that has grown into a monstrosity. I'll cut my losses here and now.

    Thank you all that have given me advice. I am going to close this thread now.
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  7. Posts : 870
    11 Home
       #17

    bobhurd said:
    Well, that's not going to work. I'm certain that the one I am currently using is broken. So, I am going stop work on this mini-project that has grown into a monstrosity. I'll cut my losses here and now.

    Thank you all that have given me advice. I am going to close this thread now.
    How to repair a damaged Outlook Personal Folders file (pst)

    Repair a Large Outlook Personal Folders File (over 2GB)
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  8. Posts : 66
    Windows 10 Professional 21H1
    Thread Starter
       #18

    Interesting reading and it has confirmed that the data I was looking for is gone. The PST file size is just under 10 GB which is pretty large even for Outlook 2019. Supposedly Outlook 2019 can handle file sizes that large and larger, in my case something happened that resulted in data loss on my older email "archives". I'm glad it was just the earlier years rather than the most recent ones. Using the information from your second article, I found data sizes for each archived year corresponded very nicely for the amount of emails for each of those years. More importantly, it told me that the data I was looking for no longer exists. This fact made me feel better knowing that I can only save just so much data before I purge unneeded emails to make the file sizes manageable. The compact utility works quite well and is fast as well.

    Thank you for your research and your help.
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  9. Posts : 889
    W10-2009 19042.1348
       #19

    Although you may feel you have reached the end of the road, what about the copies of .pst files you said you had? Any of those can be opened up and contents examind.
      My Computer


  10. Posts : 66
    Windows 10 Professional 21H1
    Thread Starter
       #20

    mngerhold said:
    Although you may feel you have reached the end of the road, what about the copies of .pst files you said you had? Any of those can be opened up and contents examind.
    Yes. I have examined the older .PST files and found that they were also missing the same emails at the same locations. That was an eyeopener for me. I didn't realize that they have been missing for the last 2 years. I obviously don't need the content of these emails otherwise I would have noticed some time ago. They will not be missed.
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