Ah! The old turn-it-off then turn-it-back-on and see if it works Microsoft fix. I was expecting to hear that one sooner or later.
But yes, I have tried that. And "no worky".
I'm going to try a different approach. I have backups of older .PST files available to me. If I copy and rename the older version that has all the files and open it in Outlook 2019, then open my current file, I can copy over what I am missing.
What I meant to say was that Ctrl+6 takes you to the Folder list in the Folder pane. See the section titled 'Shortcuts for basic navigation' in this article:
https://support.microsoft.com/en-us/...d-9e63216c1efd
The Sync Issues folder is in the Folder list.
Yes, but if the syncing has errors or takes a long time to complete, it still might affect how Outlook is fetching data from a PST file. It has a bit of a tendency to get quirky sometimes, same as the funny Windows 10 Mail app (and same as anything that's made by Microsoft, I digress).Once again, this problem has nothing to do with my remote email server.
Last edited by hdmi; 19 Apr 2021 at 08:22.
Have you see this:
Is your Outlook slow? Maybe it’s your folders at fault…
(which is old, 2019) or this:
https://docs.microsoft.com/en-us/out...ems-or-folders
(which is newer, Aug last year).
You are probably not using shared folders (limit 500), and if not are unlikely to have more than 10,000 folders ! But clearly Outlook suffers with large numbers of items. No help to you at present, but if the size of the .pst file (number of items) is the cause, then, once it has managed to enumerate everything, splitting it into several smaller files would help.
Can you open two PST files at the same time in Outlook 2019?
I am assuming the answer is yes. It would be the only way to recover what I've lost.
Interesting reading and it has confirmed that the data I was looking for is gone. The PST file size is just under 10 GB which is pretty large even for Outlook 2019. Supposedly Outlook 2019 can handle file sizes that large and larger, in my case something happened that resulted in data loss on my older email "archives". I'm glad it was just the earlier years rather than the most recent ones. Using the information from your second article, I found data sizes for each archived year corresponded very nicely for the amount of emails for each of those years. More importantly, it told me that the data I was looking for no longer exists. This fact made me feel better knowing that I can only save just so much data before I purge unneeded emails to make the file sizes manageable. The compact utility works quite well and is fast as well.
Thank you for your research and your help.
Although you may feel you have reached the end of the road, what about the copies of .pst files you said you had? Any of those can be opened up and contents examind.
Yes. I have examined the older .PST files and found that they were also missing the same emails at the same locations. That was an eyeopener for me. I didn't realize that they have been missing for the last 2 years. I obviously don't need the content of these emails otherwise I would have noticed some time ago. They will not be missed.
Quote