IMAP folder sync issue  

  1. Posts : 449
    win 10

    IMAP folder sync issue

    I've been suffering with what I now believe are IMAP folder sync issues for years
    When I have to re-add my email accounts (rebuild, migration etc.) it manifests by missing folders/emails
    I've established that if I move a folder then it's not likely to sync
    It appears correct in Outlook365 but can't be seen in webmail or IMAP folders
    Executing 'Update folder list' or send/receive doesn't help at all
    If I create the folder in Outlook and copy the emails then it appears to sync correctly
    Is it me or has Outlook always been shite with IMAP folders?
    I can copy from a PST file but's it's laborious and I don't know straightway what's missing
    Until, if ever, this is fixed it's a PITA to keep checking IMAP folders is updated correctly
    Any comments would be welcome!
      My Computer

  2. Posts : 5,899
    Win 11 Pro (x64) 22H2

    It's really hard to know exactly what you want so check my posts below....

    1. POP, IMAP, and STMP settings; however you need to use the settings your email provider requires.
    2. See posts 4 and 6 here - Moving everything in Outlook 365 to a new computer
    3. Setup email accounts manually (post #2) - How do you change server/port setting in Outlook 365?. Remember, you need to use the server settings of the email provider.

    Sorry for all the links but it's easier then re-writing it here and posting all the images again. Let me know if you have more questions or I can be of further help (of if I helped at all).
      My Computers


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