Had to reinstall Win 10/Office 365 on new drive

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  1. DavePod's Avatar
    Posts : 4
    Windows 10 Home 64 version 20H2
       #11

    Hi, Have you tried to log into your email account using your browser? That may provide you with your contact list.
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  2. Posts : 59
    Windows 10 Pro
    Thread Starter
       #12

    The web-based Gmail has no contacts. I only use that in emergencies, and mainly only to reply to incoming emails. I rarely send anything new from the web-based account.

    Thanks
    Ken
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  3. DavePod's Avatar
    Posts : 4
    Windows 10 Home 64 version 20H2
       #13

    The only directory I know of is in C:\Users"your-user-name"\AppData\Local\Microsoft\Outlook\..... It may have a *.pst or *.ost file.
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  4. Posts : 59
    Windows 10 Pro
    Thread Starter
       #14

    DavePod said:
    The only directory I know of is in C:\Users"your-user-name"\AppData\Local\Microsoft\Outlook\..... It may have a *.pst or *.ost file.
    I believe that the PST files reside in My Documents\Outlook Files. Does YOUR PST file(s) reside in the path you specified?
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  5. mngerhold's Avatar
    Posts : 793
    W10-2009 19042.1116
       #15

    KenY7744 said:
    I believe that the PST files reside in My Documents\Outlook Files. Does YOUR PST file(s) reside in the path you specified?
    On Outlook 2010, the appdata location is where Outlook places my imap mail account .pst files, and AFAIK they cannot be moved. It also defaulted to saving a 'local files' .pst under My Docs as you indicated, but this one can be moved.
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  6. Berton's Avatar
    Posts : 11,725
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #16

    And don't forget to check in the old C:\Users\YOURNAME\Contacts, sometimes will have information.
    Last edited by Berton; 13 Jan 2021 at 08:51.
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  7. DavePod's Avatar
    Posts : 4
    Windows 10 Home 64 version 20H2
       #17

    In my Outlook 365 on my windows 10 Desktop PC, I have three locations for files.

    The C:\Users"your-user-name"\AppData\Local\Microsoft\Outlook\ .... has a xxxx@hotmail.com.ost file only.

    The C:\Users"your-user-name"\Documents\Outlook Files\ has files that were saved from an email (*.pdf or *.doc etc.)

    I also attached two *.pst folders from my email archive folder. I saved them in my D:\OutlookArchive\2019.pst and D:\OutlookArchive\2020.pst . I used the Outlook 365 app to attach those files.

    At the top on the app window go to
    File > Info > Open & Export > Open Outlook Data File then the appropriate *.pst file. The directory for added *.pst files can be anywhere on your system. File > Info > will show Account Information. The Account Settings box in the Account Information window will show you the paths for the various data files in the Email Accounts window.

    I am still looking for the *.pst for the current online email. I presume that the *.ost file contains that information (email, contacts, calendar, tasks etc). If true then a separate *.pst file isn't needed for email offline.. (I am still looking into this.)
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