Upgrade from Office 2013 to 2019 troubles Part 2


  1. Posts : 1,310
    Windows 10
       #1

    Upgrade from Office 2013 to 2019 troubles Part 2


    So as I have posted earlier that upgrading from Office 2013 to 2019 doesn't go as smooth as that of 2016 to 2019 . So basically on one laptop it crashed windows beyond repair , on another it kept two copies of office leaving me worried about Outlook data if I managed to uninstall 2013 until I was able to find the new database store location as apparently it changed since office 2010 and Google persist to display results that relate to older location etc . ugh ... anyway

    So now part 2 , as I managed to uninstall Office 2013 there surfaced the fact that it took along with it the entries in "New" context menu (Example : New Word Document , New Excel Sheet etc) , so basically I did my research and found that other had such problem where it was fixed by smoothly navigating to "Add / Remove Programs" in "Control Panel" , picking Office 2019 and clicking uninstall where a window pops up granting you to choose from "Quick repair" , "Repair" & "Uninstall" where "Quick repair" manages to do the job for them in a minute , now to my luck when I followed these instructions I ended up with a window where the only choice present was "Uninstall" .

    Now what are my other options to restore those "New" items , preferably a registry file or something as I hate to go through reinstallation and all the hassles of safe guarding / restoring Outlook again .
      My Computer


  2. Posts : 11,247
    Windows / Linux : Arch Linux
       #2

    Hi there

    @nIGHTmAYOR

    It's simple backing up / copying / moving outlook data , accounts, files and contacts. Why Ms never documents this essentially simple process is totally beyond me. Just follow the steps below. You need to know the passwords as these will not be copied and have to be re-entered (step 10).

    1) Open Registry.

    2) Navigate to [HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Profiles]

    3) Export ALL the profiles to file e.g o2013.reg

    4) If you have an old .pst file from Office 2013 save it.

    5) Uninstall COMPLETELY all versions of Office -- not just OUTLOOK

    6) install OUTLOOK 2019 / OFFICE 2019 from scratch -- Don't set up any email accounts yet.

    7) import the .reg file created in step 3) using registry editor (just double click on e.g o2013.reg).

    8) start Office 2019 and select default profile at prompt and make it default one.

    9) it may appear to hang ist time -- close and restart Office2019

    10) you will now get prompted on all accounts for your passwords.

    11) Job done -- emails, contacts etc the lot.

    Note on IMAP you don't need to keep the old .pst file if you move the emails in it to alternative folders but you do need it for the initial setup.

    Cheers
    jimbo
      My Computer


  3. Posts : 1,310
    Windows 10
    Thread Starter
       #3

    Hi jim , thank you for the reply , but like you see , this move is more problematic than attempting to add bloody 5 or 6 entries in the "New" shell thing , partly because having to sign up for a zillion emails that i already did not so long ago .
      My Computer


  4. Posts : 1,223
    W10-Pro 22H2
       #4

    It would appear that Mr. Brink covered this (New Office items) already:
    How to Add or Remove Office 2019 New Context Menu Items in Windows 10
      My Computer


  5. Posts : 1,310
    Windows 10
    Thread Starter
       #5

    I could finally figure it and attached the fix , apparently all fixes available are for 32 bit office and has problems with Word and PowerPoint , I managed to fix both and do a 64 bit version for those missing it and attached to thread . You need to restart pc after applying this registry patch however .
    Upgrade from Office 2013 to 2019 troubles Part 2 Attached Files
      My Computer


 

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