Upgrade from Office 2013 to 2019 troubles


  1. Posts : 1,310
    Windows 10
       #1

    Upgrade from Office 2013 to 2019 troubles


    I managed to upgrade two laptops lately to office 2019 , the first was on office 2016 which upgraded without troubles , the second was on 2013 , now this one however gave me so much troubles as it crashed one installation of windows beyond recovery , and on the other installation it managed to install but keep an intact copy of office 2013 present on system .
    Is this the norm with such an upgrade ? to have two copies of office ?
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  2. Posts : 2,191
    Windows 10 Pro 64-bit v22H2
       #2

    nIGHTmAYOR said:
    I managed to upgrade two laptops lately to office 2019 , the first was on office 2016 which upgraded without troubles , the second was on 2013 , now this one however gave me so much troubles as it crashed one installation of windows beyond recovery , and on the other installation it managed to install but keep an intact copy of office 2013 present on system .
    Is this the norm with such an upgrade ? to have two copies of office ?
    I installed Office 2019 Pro Plus with Office 2010 Pro already on two computers. No problems with the installation. If I did it again I would have uninstalled the old version of Office first. I suggest you do the same thing by uninstalling the old version of Office first.

    BTW, when I first installed Office on my laptop I was perplexed. Their were two versions of all the Office apps on it. I had forgotten that the laptop had come with a trial of Office 365. I went back and uninstalled all versions of Office. When I went back and reinstalled the new version of Office everything was OK.
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  3. Posts : 2,075
    Windows 10 Pro
       #3

    If memory serves me.....one was supposed to uninstall a MS office suite first before installing the next gen office. I don't recall any actual upgrade paths from one office suite to the next. Not like the OS has.

    "If your current version of Office is a one-time purchase (non-subscription) version of Office such as Office Home & Student or Office Home & Business, to upgrade, you need to buy the latest version."

    reference link: https://support.microsoft.com/en-us/...c-385f65391350
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  4. Posts : 1,310
    Windows 10
    Thread Starter
       #4

    I dodge uninstalling of office as I wonder what would happen to Outlook accounts and data , with previous office present these just migrate smoothly .

    Now I am surprised 2019 managed to uninstall 2016 but didn't with 2013 , I think Office 2016/19 relay on apps architecture just like store apps while 2013 relay on desktop architecture hence why they give each other trouble because they share same default settings and data store folders unlike previous installations .

    So now my question is , would uninstalling Office 2013 tamper with Outlook for 2019 any ?
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  5. Posts : 2,075
    Windows 10 Pro
       #5

    Further down that article it says "it's not supposed to"

    If you uninstall Office before installing the new version, your Office files won't be deleted, but if your version of Office includes Outlook you may want to back up your Outlook data files. See Find and transfer Outlook data files from one computer to another.
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