Update Labels not working in Mail Merge

I am trying to create a list of mailing labels via Mail Merge in Word 2016.

I go to Mailings, Start Mail Merge, select the labels, select the recipients, via Outlook Contacts, set up the add the Address Block to the document and then I should be able to "Update Labels" and all of the "Labels" on the page should get an Address Block, however, nothing. If I click the "Preview Results", I can see the addresses, one at a time in the upper left corner of the document, but the addresses never get populated throughout the doc like they should.

I'm out of ideas. I've done my google searches, and from what I've read, I'm doing everything correctly, but the doc just doesn't update like its supposed to do. I only do this about once a year, so it's possible that I'm doing something wrong, I just don't know what it is.

Thanks

Daryl

AndreTen said:

Maybe you accidentally clicked go to last?
Start with the 1st record in recipients list


If this doesn't work, try to manually insert fields

AndreTen,

No, I didn't accidentally select the last field in the list. If I "Preview Results", I can see all of the contacts, just in the one single spot where label 1 would go, upper left corner of the sheet.

I doesn't matter if I do the "Address Block", or manually put fields on the page, I can't get the document to populate the entire page like it's supposed to do.

Here is an example of the doc that I've read. Print labels for your mailing list. I don't see anything different that what I've been doing. Its been at least a year, or more since I've done a mail merge such as this, so I'm beginning to wonder if an update somewhere along the line broke the mail merge. That's about all I can think of at this point in time.

Daryl

AndreTen said:

Can you post a picture of your merged doc? And make paragraph marks visible, to see what is where.. Like this

AndreTen,

Thanks for the help and suggestions. I figured out the issues. I had a id10t error. I have multple Avery labels in my drawer and when I started setting up my mail merge, I looked at the first one package in the drawer and saw Avery 8165, a single 8.5" x 11" label, not the 8160, 30 labels per page. Word was doing exactly what I was telling it to do. It was putting a single address on the single label that I selected.

Thanks for the help. I appreciate it.

Daryl