Word and Excel 2013 now crash when I try to print or edit-Outlook OK


  1. Posts : 1,771
    Windows 10 Pro
       #1

    Word and Excel 2013 now crash when I try to print or edit-Outlook OK


    Trying to print or edit in Office 2013 Word and Excel now causes the program to crash. Outlook works fine.

    the following have not fixed the problem.
    1. Repair install of Office 2013
    2. Uninstall (with Revo Pro) and then full re-install
    3. Uninstall and then reinstall of the HP Laserjet printer drive.


    What is my next step, short of nuking the entire Win installation and starting over (ugh!)???
      My Computers


  2. Posts : 30,599
    Windows 10 (Pro and Insider Pro)
       #2

    Try to delete temporary files. Empty temp folder (you can do it via Settings/System/Storage/ and select temp files), and also check your working folder if there are any strange files.

    Other possibility is, if you have hyperlinks in your files you want to edit, and you have God mode shortcut on your desktop - get rid of it
      My Computers


  3. Posts : 1,771
    Windows 10 Pro
    Thread Starter
       #3

    Thanks for the suggestions.

    I deleted all the temp files I could find. I tried printing with some vanilla Word docs without any links. No joy.
      My Computers


  4. Posts : 30,599
    Windows 10 (Pro and Insider Pro)
       #4

    Check your addins. Open Word, then go to options, and click on Add-ins (I don't have 2013, but works the same)
    Word and Excel 2013 now crash when I try to print or edit-Outlook OK-image.png

    Click on Com Add-ins (in the bottom), and deselect them one by one to find the culprit
    Word and Excel 2013 now crash when I try to print or edit-Outlook OK-image.png
      My Computers


 

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