Hi all,

I have a new notebook that run in win 10 and install with Microsoft office 365 2019.
It has been connected with Fuji Xerox CM255FW by wifi

I can print directly from web browser like IE & Chrome and pdf file, but not notepad; word; excel and powerpoint from Microsoft office 365 2019, all the words disappear, "stack" were printed instead.

Can anyone help to solve the problem?

P.S. I can print word; excel and ppt file from Fujitsu notebook via my Fuji Xerox printer which is running in win 7.