Outlook 365 new message pop up notification


  1. Posts : 280
    Win 10 Pro 21H2 (OS Build 19045.3636)
       #1

    Outlook 365 new message pop up notification


    Using Microsoft 365 On Windows 10 Pro.

    When previously using Outlook 2010 a new message would result in a pop up box bottom right of the screen giving sender, title and a line or two of the message. Found it really useful.

    With Outlook 365 I cannot get such a pop up to appear, whether in the Notification box or not.

    I've set Outlook options for When new messages arrive:
    Play a sound - ticked
    Briefly change the mouse pointer - not ticked
    Show an envelop icon - ticked
    Display a desktop alert - ticked
    Enable preview for Rights Protected message - not ticked

    On Windows Settings I've set Notifications for Outlook:
    Show notification banners - ticked
    Show notifications in the Action Centre - ticked
    Hide content when notifications are on lock screen - Off
    Play a sound when a notification arrives - On
    The remaining options as default

    Still no pop up box.

    I've now created a rule:
    Apply this rule after a new message arrives
    display a Desktop Alert
    This does cause the pop up to appear.

    Question really is why do the first two sets of options seem to have no effect?
      My Computers


  2. NMI
    Posts : 1,095
    Windows 11 Pro, Version 22H2
       #2

    Check Focus Assist?

    Which W10 version?
      My Computer


  3. Posts : 280
    Win 10 Pro 21H2 (OS Build 19045.3636)
    Thread Starter
       #3

    On Win 10 Pro V.2004

    On holiday currently so won't be able to check for a couple of weeks. I think I did look at focus assist but can't remember what if any difference it made
      My Computers


  4. Posts : 5,899
    Win 11 Pro (x64) 22H2
       #4

    Did you check your notification settings in Windows? Start, Settings, System, left pane - Notifications & actions.

    Outlook 365 new message pop up notification-notifications.png

    You can then click on the Outlook icon and set further features....

    Outlook 365 new message pop up notification-outlook-notifications-settings.png

    Let us know.
      My Computers


  5. Posts : 280
    Win 10 Pro 21H2 (OS Build 19045.3636)
    Thread Starter
       #5

    Thanks. Yes, I set those options. I just get the envelope in the Notification area.

    I really liked the MSO 2010 way of popping up a small 5-second box giving basic email details and then the box disappeared.

    Won't be back home for another week or so, so won't be able to try anything else for the timer being.
      My Computers


 

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