Outlook 2010 is preventing the use of links

ralphholmes · 01 Sep 2020

Reply to Dennis #5 in thread.
Thank you again for your expertise. That has solved the problem. I shall make sure to keep the reg file safely for future need!

Try3 · 01 Sep 2020

Ralph,

I'm glad it's resolved.

By the way, I'm still using office 2007 and, like you, I am not going to upgrade unless it stops working.

Denis

jimbo45 · 01 Sep 2020

Hi there

I think you don't have to re-install IE -- just enable it in the turn Windows features off and on, and then run IE once --then forget it.

This method worked for me on a W10 VM running Office 2010. Problem might only occur on some machines running 32 Bit windows or 32 Bit versions of Office 2010 --haven't got that scenario so unable to test that environment.

IE is well passed its sell by date - unfortunately its so intertwined with file explorer and some windows file attribute API's it probably will be some time before it's 100% gone -- file explorer and a load of other stuff will need to be re-worked - and whether that's a priority for Ms these days --who knows.

Cheers
jimbo

Octopuss · 14 Sep 2020

I was just made aware of this on a PC I have installed few days ago.
I suspect it could be due to the forced Edge update, but I have no idea.
It's just FUBAR.
I can't get it to work in any way.

Try3 · 14 Sep 2020

Octopuss,

1 What is your default browser?

2 What browser installations/uninstallations have you done?

3 What fault rectification have you tried?

4 Install a browser because that can trigger correction of this fault without your having to take any further action. If you have already installed your preferred browser then

either

uninstall-reinstall it

or

install another one as well [it can be removed later].

5 What is in this Registry key?

Code:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command

6 I will probably refer you to Removed IE and now I cannot open hyperlinks in Outlook 2010 - TenForums so you might as well have the link now so you can look over it [posts 13, 3, 7].

7 If the problem is not fixed straightaway I suggest creating a thread of your own to avoid confusion between your problem and that of this thread's originator.

Denis