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#1
Word Keeps Not Responding
Hello, I have a co-worker who's MS Word keeps not responding when using spell check. It happens on any word file. The task manager seems to show the hard drive at 2% when word does not respond but CPU and RAM looks fine. They are server files.
Specs: 64 bit Win 10, 8 gig ram, Office 365 for business 2005
Windows is up to date, ran word in safe mode with no add-ins, disabled graphics hardware acceleration, ran quick and full office repair, ran dism and sfc /scan now and nothing found, disabled ESET(anti-virus), tried disconnecting from server drives and re-mounting, deleted the Word Data registry subkey and restarted the PC, word is up to date, optimized for compatibility and best appearance, ran word in "winword /a"
When the user is away I will make sure her GPU is up to date, do a clean boot then uninstall Office365. Any other suggestions? Not sure what else is left lol