unable to open usb drive files in word excel

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  1. makhan10
    Posts : 298
    Win10 10.0.18362 Build 18362
       New #1

    unable to open usb drive files in word excel


    i am unable to open ms word/excel/html files on usb drive i am using ms office 2010

    and when i try to copy it gives me error

    i couldnt open html file in new edge browser but it open fine in chrome

    however i can open pdf files on usb drive

    unable to open usb drive files in word excel-html-file-error.jpgunable to open usb drive files in word excel-copy-error.jpgunable to open usb drive files in word excel-ms-word-error.jpgunable to open usb drive files in word excel-ms-excel-error.jpg

    - - - Updated - - -

    one more i thing i just remember now i have samsung j3 smart phone and i uses samsung Smart Switch application which connects to my mobile via usb cable and backsup data, it no longer detects mys samsung mobile when i connect usb cable to it and windows explorer also no longer shows my samsung mobile connected to my computer

    however i am able to print to hp deskjet printer through usb cable
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  3. Caledon Ken
    Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       New #2

    Could you share how you are opening.

    Are you using "Recents" in a list of files or are you navigating to the word file, within Word's Open dialog boxes. Again not using Recents or Pinned lists


    Does this happen with all USB sticks or just this one?


    I assume you have a copy of the USB stick as USB sticks are not stable devices, they work for what seems forever and then one day they just don't.
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  4. Caledon Ken
    Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       New #3

    and when did this start?

    and what Version of Windows 10 are you on?
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  6. makhan10
    Posts : 298
    Win10 10.0.18362 Build 18362
    Thread Starter
       New #4

    windows version Version 10.0.18362 Build 18362

    right now it is happening with external 500GB usb drive which is attached to computer via usb cable

    looks like usb cable have problem, usb cable is 5-6 years old

    it dont happen with 16GB USB drive

    i try to open files from windows explorer and word open dialog

    same problem with another computer

    this is backup usb drive i rarely open file on it and use it for backup purposes most of time

    - - - Updated - - -

    i will buy a new usb cable asap and see if it resolves the issues
    Last edited by makhan10; 07 Jun 2020 at 05:31.
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  7. Caledon Ken
    Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       New #5

    Let us know how it goes.
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  8. makhan10
    Posts : 298
    Win10 10.0.18362 Build 18362
    Thread Starter
       New #6

    i didnt goto market because of fear of crona as too many people there
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  9. makhan10
    Posts : 298
    Win10 10.0.18362 Build 18362
    Thread Starter
       New #7

    finally i bought new usb cable and bingo it is working for me now
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  10. jimbo45
    Posts : 11,247
    Windows / Linux : Arch Linux
       New #8

    makhan10 said:
    i didnt goto market because of fear of crona as too many people there
    Amazon !!!! etc

    glad though you sorted it out.

    Cheers
    jimbo
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  12. makhan10
    Posts : 298
    Win10 10.0.18362 Build 18362
    Thread Starter
       New #9

    jimbo45 said:
    Amazon !!!! etc

    glad though you sorted it out.

    Cheers
    jimbo
    no amazon in my country

    local market
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  13. jimbo45
    Posts : 11,247
    Windows / Linux : Arch Linux
       New #10

    makhan10 said:
    no amazon in my country

    local market
    Hi there
    opportunity for some local business guy then !!!!!!!! could make billions --look at Alibaba in China !!! I think owner of that business even makes Bill Gates seem like a pauper !!!!!

    cheers
    jimbo
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