Office 365 problem on Win 10 Pro in Virtualbox under Linux Mint


  1. Posts : 19
    Linux Mint (Win 10 Home in Virtual Machine)
       #1

    Office 365 problem on Win 10 Pro in Virtualbox under Linux Mint


    Hello everyone.

    I'm running Linux Mint 19.3, Cinnamon edition, and it's up-to-date.

    I'm also running Windows 10 Pro as a guest in VirtualBox under LM. The Win 10 installation is up-to-date - Version 1909, OS build 18363.720. I subscribe to Office 365 Home.

    My problem arises when I install Office 365 - either from Microsoft Store or direct from the Office web site. It appears to install correctly but when I run Excel, Word, etc they start correctly but the display in the app has a white background with the occasional black box within it, which is unusable.

    However when I attempt to run the virtual machine (in VBox) on a native Windows 10 Home system the apps start and display correctly.

    This isn't a deal-breaker because I can use the online apps, or the mobile apps which I install on the Win 10 Pro guest running on LM. (Strangely, I can't find Excel Mobile, for example, in the Microsoft Store. I have to search for it online - which, I guess, is because it's intended for mobile devices not a Win 10 system on a PC.)

    Any help/guidance most gratefully received,

    Steve
      My Computer

  2. Berton's Avatar
    Posts : 10,571
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #2

    It's quite possible due to the interaction between Windows and Office it won't work with LM [evidenced by not completely installing on a second internal drive or partition, still put over a third on the Windows drive]. I have had Office 2008 and 2011 on a MacBook Pro [until it died] and the programs would not interchange but the files created by one edition could be used on the other edition.
      My Computers


  3. Posts : 48
    Linux mint 19.2
       #3

    Not long ago I tried Office 2016 on a Window 10 Virtualbox virtual machine using Linux mint 19.2 Host and it was working fine. But my revision of Windows 10 was much bellow 1909. (I think in the 16xx or something like that.

    I was even able to activate the Office licence from within the virtual machine with an unactivated windows 10 licence.

    ... it's not the same thing as you with Office 365.

    I am interested to know about your end result Finnfire. If you found a solution to make your Office 365 work within the virtual machine in LNM 19.3.
      My Computer


  4. Posts : 19
    Linux Mint (Win 10 Home in Virtual Machine)
    Thread Starter
       #4

    Hi windowz123,

    Basically I've given up... Not on running Windows 10/Office 365 under LM19.3, but trying to load the Office 365 software on to the virtual machine. I've accepted the compromise of either running Excel Mobile (which is what I use most of the time) or the online version of Excel. Crucially OneDrive stills syncs to the virtual machine which, security-wise, is a must for me.

    Cheers,

    Finnfire

    windowz123 said:
    Not long ago I tried Office 2016 on a Window 10 Virtualbox virtual machine using Linux mint 19.2 Host and it was working fine. But my revision of Windows 10 was much bellow 1909. (I think in the 16xx or something like that.

    I was even able to activate the Office licence from within the virtual machine with an unactivated windows 10 licence.

    ... it's not the same thing as you with Office 365.

    I am interested to know about your end result Finnfire. If you found a solution to make your Office 365 work within the virtual machine in LNM 19.3.
      My Computer


  5. Posts : 48
    Linux mint 19.2
       #5

    finnfire said:
    Hi windowz123,

    Basically I've given up... Not on running Windows 10/Office 365 under LM19.3, but trying to load the Office 365 software on to the virtual machine. I've accepted the compromise of either running Excel Mobile (which is what I use most of the time) or the online version of Excel. Crucially OneDrive stills syncs to the virtual machine which, security-wise, is a must for me.

    Cheers,

    Finnfire
    Oh oki you gave up, it's ok.

    It would have been interesting to understand what caused the 365 not to work in a Linux virtual machine exactly. The whole process, if the result was an accident or made on purpose.
      My Computer


  6. Posts : 2
    none
       #6

    I confirm the problem mentioned above:

    - Host OS is Ubuntu 19.04 (including latest updates)
    - Running Windows 10 (1909) inside Virtualbox VM 6.0.14
    - Installed Office 365

    Office 365 works and is display correctly without Virtualbox Guest Additions installed.

    But as soon as I install Guest Additions (including the Virtualbox guest graphics driver), the problem appears: Word, Excel and the Office installer come up as white screens.

    It seems to be purely a display problem. When my mouse overs over the Word window, I see the buttons tooltips.
      My Computer


  7. Posts : 19
    Linux Mint (Win 10 Home in Virtual Machine)
    Thread Starter
       #7

    Now that's interesting...

    If I feel brave enough, I'll uninstall VirtualBox Guest Additions & install Office 365 (or as it will be called in future Microsoft 365). But I'll backup the Win 10 VM first...

    bratzenfisch said:
    I confirm the problem mentioned above:

    - Host OS is Ubuntu 19.04 (including latest updates)
    - Running Windows 10 (1909) inside Virtualbox VM 6.0.14
    - Installed Office 365

    Office 365 works and is display correctly without Virtualbox Guest Additions installed.

    But as soon as I install Guest Additions (including the Virtualbox guest graphics driver), the problem appears: Word, Excel and the Office installer come up as white screens.

    It seems to be purely a display problem. When my mouse overs over the Word window, I see the buttons tooltips.
    - - - Updated - - -

    It worked! Many thanks to bratzenfisch for his input.

    I uninstalled VirtualBox Guest Additions, installed Office 365, and Excel, etc now display as they should.

    Oracle/VirtualBox should investigate the issue.

    finnfire said:
    Now that's interesting...

    If I feel brave enough, I'll uninstall VirtualBox Guest Additions & install Office 365 (or as it will be called in future Microsoft 365). But I'll backup the Win 10 VM first...
    - - - Updated - - -

    The problem has been solved - sort of. You can load VirtualBox Guest Additions as normal but the answer is to disable 3D acceleration in the VM's settings. Once that is done all Office 365 apps work as they should.
    The answer was finally provided by this bugticket - #18914 (VBoxSVGA 3D rendering problems)
    – Oracle VM VirtualBox

    I will mark the issue as solved. But it isn't really as you can't get Office 365 to run *and* have 3D acceleration on, so this is a work-around.
    Thanks to everyone who pointed me in the right direction :)
      My Computer


  8. Posts : 48
    Linux mint 19.2
       #8

    Ahh it was only a minor thing after all. Minor but not minor at the same time.
      My Computer


  9. Posts : 19
    Linux Mint (Win 10 Home in Virtual Machine)
    Thread Starter
       #9

    Absolutely! That's nicely phrased :)

    windowz123 said:
    Ahh it was only a minor thing after all. Minor but not minor at the same time.
      My Computer


  10. Posts : 2
    none
       #10

    finnfire: Thanks for the link to Virtualbox issue. That helps me following it. Also great to know that there's a workaround: I probably can live without hardware 3D in a VM
      My Computer


 

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