Laptop Will Not Recognize Microsoft Office Professional 2010


  1. Posts : 17
    Win 10
       #1

    Laptop Will Not Recognize Microsoft Office Professional 2010


    I had to replace a laptop, so I purchased a new Asus (Windows 10). When I downloaded (from my purchased disk) Microsoft Office Professional Plus 2010, everything seemed to go well. However, when I click on any of the programs to open (Word, Exel, etc.) a pop-up appears directing me to Microsoft store to purchase. What is going on? I thought Office 10 was supported until October 2020.

    Can anyone offer me any advice on this? Thanks
      My Computer


  2. Posts : 264
    Windows 10
       #2

    you sure you are clicking on the right shortcuts?? Where do the take you find their locations? What happens if you launch word from program files without using its desktop shortcut?
      My Computer


  3. Posts : 17
    Win 10
    Thread Starter
       #3

    Problem has gone away! Hasn't worked for two weeks, today - OK ???


    Thanks for your reply.
      My Computer

  4. Steve C's Avatar
    Posts : 6,286
    Windows 10 Pro 64 bit
       #4

    Try repairing Office 2010 from Control Panel / Programs & Features
      My Computers

  5. Try3's Avatar
    Posts : 7,435
    Windows 10 Home x64 Version 20H2 Build 19042.868
       #5

    You might well have a trial version of Office 365 on your new computer [it is very common].

    Uninstall the trial version then you might be able to get away with merely repairing 2010. But, personally, I'd uninstall both 365 & 2010 and then re-install 2010.
    Uninstall Office from a PC - Office Support
    Manually uninstall Office apps - OfficeSupport

    Denis
      My Computer


 

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