Outlook app for mobile question

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  1. Posts : 752
    Win10
       #1

    Outlook app for mobile question


    I have my personal phone with the Outlook app installed to check my work emails and it requires a PIN to access my messages. If my phone is already encrypted with a screen lock PIN, then why does our IT set a PIN for the Outlook app?

    The setup was similar from the below web page.

    https://docs.microsoft.com/en-us/microsoft-365/business/set-up-mobile-devices?tabs=iPhone
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  2. Posts : 27,673
    Windows 10 Pro x64 Version 21H1
       #2

    Is this the same PIN over and over again or is this more a two factor authentication challenge code. Different everytime.

    When 2FA is on most mail systems allow you to get an "App" password and this negates need for the challenge response of 2FA.

    I know you can get an app password in Yahoo, gmail and Outlook.com.


    I would ask IT if you can get app password for your account.


    Ken
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  3. Posts : 8,701
    Mac OS Catalina
       #3

    Due to the nature of the company emails, they are protecting any proprietary and private information. If it is HIPAA type info or tax related, you have to have a login for email to keep prying eyes that know your phine code to not get into the email app.
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  4. Posts : 8,701
    Mac OS Catalina
       #4

    Caledon Ken said:
    Is this the same PIN over and over again or is this more a two factor authentication challenge code. Different everytime.

    When 2FA is on most mail systems allow you to get an "App" password and this negates need for the challenge response of 2FA.

    I know you can get an app password in Yahoo, gmail and Outlook.com.


    I would ask IT if you can get app password for your account.


    Ken
    The 2FA with the PIN is due to the nature of the emails. Keeps prying eyes out if they manage to unlock the phine, they cannot get into the work emails.

    When I worked for a state agency, the nature of the work, state and federal requirements enforced that we had a two or more layered security for not only the work area, but also for any data storage on our computers and network servers, including paper document storage.
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  5. Posts : 27,673
    Windows 10 Pro x64 Version 21H1
       #5

    Agree.

    We use to have little fobs that hung on our keychain. A really early version I had was built into a calculator. One mode it gave six digits, the other mode you could add 2 + 2
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  6. Posts : 1,495
    Win10 Pro
       #6

    Caledon Ken said:
    Agree.

    We use to have little fobs that hung on our keychain. A really early version I had was built into a calculator. One mode it gave six digits, the other mode you could add 2 + 2
    Yikes, I remember those, what a pain it was if you forgot your fob or your key card. Glad I’m retired.
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  7. Posts : 27,673
    Windows 10 Pro x64 Version 21H1
       #7

    Yes but they are back. All my accounts are 2FA where ever possible. I use texting, was using google authenticator and it is nothing more than a fob.
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  8. Posts : 8,701
    Mac OS Catalina
       #8

    I have to use two different authenticator apps these days with the way that MS is with only wanting to use their only with O365 and the Live account, along with the VA app for when I do stuff with the VA site.
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  9. Posts : 752
    Win10
    Thread Starter
       #9

    I don't use an Authenticator app to open the Outlook app on my phone, only when I use the Outlook Web Access to login.

    The PIN is the same. The PIN entry prompt looks like the one shown from the below web page.
    https://docs.microsoft.com/en-us/mic...es?tabs=iPhone

    My phone is already encrypted with a screen lock passcode, then why do we need a separate PIN just to open the Outlook app?
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  10. Posts : 8,701
    Mac OS Catalina
       #10

    Because of the nature of your company emails.
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