Can't get any help Word 2016 cannot remove delete or repairText Box

Hi Hope I haven't done the wrong thing by posting here? I cannot get help from any MS forum or other forum I have scanned other similar problems or same as and alike posts for two days and nothing works: cannot Remove Text Box from all my Docs and Cursor is stuck inside none of the solution's that were posted work for this issue'
I cannot edit, delete or move it' nothing works' I have tried everything I can think of (which I know isn't much) but I have never had this problem before I tried deleting the faulty User > Apps > Roaming >MS > Templates >
Normal.dotm > Template / but it wont let me?
I am sorry if this is the wrong place to ask for help. regards Dasha........

Caledon Ken said:

You appear to be on the Dazzler style. if you right click that box, can you modify.
I assume you made this style. Does this Text box show if you are in Normal style.

No Ken I have removed deleted the Dazzla style and no difference the Normal has the same issues no wotd Doc will open without the text box inside Dasha

I will try uninstall reinstall of Word Cheers Dasha

Will do Have to go away 4 days will reply on return of result tahnks Ken

Hi KenI have tried to uninstall and reinstall MS Word etc and it made no difference" I do not know what to do I will post of MS site but you are lucky to get a correct answer If i had not paid for word 2016 I would just go download a free other word program I purchased this over 2 years ago and had nothing but trouble since. Thanks Ken I will close this thread Regards Dasha