Can't get any help Word 2016 cannot remove delete or repairText Box

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  1. Posts : 224
    21H1 (os 19043.1110) Windows 10 Home (x64) Windows 10 Home (x64)
       #1

    Can't get any help Word 2016 cannot remove delete or repairText Box


    Hi Hope I haven't done the wrong thing by posting here? I cannot get help from any MS forum or other forum I have scanned other similar problems or same as and alike posts for two days and nothing works: cannot Remove Text Box from all my Docs and Cursor is stuck inside none of the solution's that were posted work for this issue'
    I cannot edit, delete or move it' nothing works' I have tried everything I can think of (which I know isn't much) but I have never had this problem before I tried deleting the faulty User > Apps > Roaming >MS > Templates >
    Normal.dotm
    > Template / but it wont let me?
    I am sorry if this is the wrong place to ask for help. regards Dasha........
    Attached Thumbnails Attached Thumbnails Can't get any help Word 2016 cannot remove delete or repairText Box-cursor-stuck-inside-text-box-something-cannot-delete-cannot-expand-20162019-09-16_14h23_48.jpg  
      My Computer


  2. Posts : 27,662
    Windows 10 Pro x64 Version 21H1
       #2

    You appear to be on the Dazzler style. if you right click that box, can you modify.

    I assume you made this style. Does this Text box show if you are in Normal style.

    Can't get any help Word 2016 cannot remove delete or repairText Box-image.png
      My Computer


  3. Posts : 224
    21H1 (os 19043.1110) Windows 10 Home (x64) Windows 10 Home (x64)
    Thread Starter
       #3

    Caledon Ken said:
    You appear to be on the Dazzler style. if you right click that box, can you modify.
    I assume you made this style. Does this Text box show if you are in Normal style.

    Can't get any help Word 2016 cannot remove delete or repairText Box-image.png
    No Ken I have removed deleted the Dazzla style and no difference the Normal has the same issues no wotd Doc will open without the text box inside Dasha
    Attached Thumbnails Attached Thumbnails Can't get any help Word 2016 cannot remove delete or repairText Box-ken-windows-ten-forum-word-doc-normal-style-dazzla-style-deleted-17-010-2019-0.jpg  
      My Computer


  4. Posts : 27,662
    Windows 10 Pro x64 Version 21H1
       #4

    While I haven't done it I did look up some resets.

    There was one resetting Word to defaults. Small registry hack.

    With anything like this you must have an Image of system and or a backup of registry that you can re apply.
      My Computer


  5. Posts : 224
    21H1 (os 19043.1110) Windows 10 Home (x64) Windows 10 Home (x64)
    Thread Starter
       #5

    Thanks Again Ken


    I will try uninstall reinstall of Word Cheers Dasha
      My Computer


  6. Posts : 27,662
    Windows 10 Pro x64 Version 21H1
       #6

    The reset looked straight forward. Please post results of re-install.
      My Computer


  7. Posts : 224
    21H1 (os 19043.1110) Windows 10 Home (x64) Windows 10 Home (x64)
    Thread Starter
       #7

    Will do Have to go away 4 days will reply on return of result tahnks Ken
      My Computer


  8. Posts : 224
    21H1 (os 19043.1110) Windows 10 Home (x64) Windows 10 Home (x64)
    Thread Starter
       #8

    Reply


    Hi KenI have tried to uninstall and reinstall MS Word etc and it made no difference" I do not know what to do I will post of MS site but you are lucky to get a correct answer If i had not paid for word 2016 I would just go download a free other word program I purchased this over 2 years ago and had nothing but trouble since. Thanks Ken I will close this thread Regards Dasha
      My Computer


  9. Posts : 27,662
    Windows 10 Pro x64 Version 21H1
       #9

    Make a backup using your favorite Imaging tool. I like Macrium. Test boot media.

    Run the Word reset hack.

    YouTube
      My Computer


  10. Posts : 224
    21H1 (os 19043.1110) Windows 10 Home (x64) Windows 10 Home (x64)
    Thread Starter
       #10

    Reply


    Hi Ken' Thank you' I will do it later on today and reply thanks Ken Regards Dasha

    Updated Ken do I just close out of here leave this as is (see screen clip) and then what do I do ?

    Or
    Do I delete all of it and then Re Install MS Office 16 / 2016 again Dasha

    EDIT Ken I just saw another Video and that went regedit / HKEY Current User/ Software/ MS / Office / 16, Word NOT To DATA He Deleted from Settings in the WORD folder / He did not go to DATA Like I did and delete settings? not to worry let me know what you think andf we can have another go tomorrow
    Attached Thumbnails Attached Thumbnails Can't get any help Word 2016 cannot remove delete or repairText Box-2019-09-25_04h13_23.jpg  
    Last edited by Dasha; 25 Sep 2019 at 01:02. Reason: Question if I mad an error
      My Computer


 

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