Managing 365 Subscriptions


  1. Posts : 4
    Windows 10 1903
       #1

    Managing 365 Subscriptions


    I was just reviewing my Microsoft account online, specifically, the Services & Subscriptions page. I have a home edition of 365 which I can share with multiple people. I have Office 365 installed on my Windows laptop, as do my wife on her Windows laptop, and my son on his Macbook Pro laptop. So 2 "shares" and 3 "installs".

    On the "Sharing" screen, I see my wife and son's name (not computer name, their real names). All good there. On the "Services & Subscriptions" page, I see 3 installs/devices, so the number matches up. All 3 computer names begin with DESKTOP. However, one of the devices shows my computer name, which I rename to a more user friendly name when I do a windows clean install. My wife and son never renamed their computers so they still has the cryptic alphanumeric assignment from the factory install. Problem is, I just checked my wife's computer name and it is not one of the 3 install listed. Although she is signed into OneDrive and to Office 365 on her machine using her Microsoft account (she uses a local standard account on the laptop, if that is relevant). Not sure what my son's Macbook Pro is named. He lives out of state and I have to wait for him to get home from work to ask him. But definitely my wife's computer name is not one of the 3 devices and I don't recognize the computer names of the 2 that are not mine.

    Any thoughts here? I'm not necessarily thinking I've been hacked (I use 2 factor authentication) but it is curious that 2 of the devices are a mystery and none list my wife's computer name. Again, one of them might legit be my son's but I need to ask him first.

    Any clue as to why I wouldn't see my wife's computer name here? What are the consequences of just signing them out? What happens to the computers on the other end when they are signed out from the online MS account screens?

    Thanks for reading.

    Randle.
      My Computer


  2. Posts : 5,829
    Win 11 Pro (x64) 21H2
       #2

    You post is all over the place and thus kind of hard to understand and thus answer. Perhaps a shorter get to the point post might help us to try and help you.

    That said, If I get this, you can always remove installs you don't recognize. Also, be aware renaming a PC doesn't necessary remove the old name from the "Devices" page. To remove a PC from there, click the "Show details" link, and in the upper left hand side click more actions, then Remove PC.

    As for why the "mysterious" PC's it could be old PC names from some of your renaming attempts. No clear answer here, especially due to vagary of your initial post.
      My Computers


  3. Posts : 8,692
    Mac OS Catalina
       #3
      My Computer


  4. Posts : 4
    Windows 10 1903
    Thread Starter
       #4

    Thanks for your quick responses, and I apologize if my post came across as confusing. I think I need to do some additional leg work before I consider taking anyone else's time.

    Thank you.

    Randle
      My Computer


  5. Posts : 5,829
    Win 11 Pro (x64) 21H2
       #5

    Randle McMurphy said:
    Thanks for your quick responses, and I apologize if my post came across as confusing. I think I need to do some additional leg work before I consider taking anyone else's time.

    Thank you.

    Randle
    Well was my suggestions anywhere close to your issue? That could help narrow things.

    Thanks.
      My Computers


 

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