Excel crashes when clicking on a external Hyperlink


  1. Posts : 2
    Windows 10
       #1

    Excel crashes when clicking on a external Hyperlink


    Hello - I have one computer on build 17763.475 version 1809, the rest are version 17763.437. On this particular computer whenever you click on an external hyperlink, excel closes. I have read several forums where it says to remove the "god-mode" folder, but I don't see anywhere on this computer that there is a "god-mode" folder created. I have also uninstalled, reinstalled Office. Opened Excel in safe mode. Any help on this would be greatly appreciated. The only thing different on this computer compared to other 50 some that hyperlinks works on, is this is the only one on 14463.475.

    I appreciate any help!!
      My Computer


  2. Posts : 30,524
    Windows 10 (Pro and Insider Pro)
       #2

    If you have Godmode enabled, there would be a shortcut on your desktop with icon like Control panel. Actual name could be anything.
    Open File explorer, and type Desktop in location bar. Post a picture of it
    Excel crashes when clicking on a external Hyperlink-image.png
      My Computers


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    Hi AndreTen - yeah, I have the control panel icon and when you click on it it takes you to the control panel but I don't have the same icon with a different name. Here is my desktop:Excel crashes when clicking on a external Hyperlink-desktop.png
      My Computer


  4. Posts : 30,524
    Windows 10 (Pro and Insider Pro)
       #4

    View of Hidden files enabled?
      My Computers


 

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