New
#21
Dennis, this is all super helpful.
I guess you are familiar with the saying about alligators and draining the swamp?
I will run the new VBA and see what i get
the reason for your other questions is that the number of items (in THIS Instance is NOT a good indicator of size)
Many email here contain upward of 10mb of data attached.
Plus these people use Outlook like a filing cabinet and have been doing so for over 5 years.
I was able to get a 'directory listing" form a MS tech (easy for them, it is their product after all)
that shows things in a better perspective but still not with the SIZE per folder.
I can't worry about size per email right now.
The normal settings for Outlook would protect them from overload IF they had installed a clean copy with out importing the old one once in a while but for five years they have update the old. So the SENT folder is FULL of these 5-10MB emails from 4 or 5 years ago as well as the ones they sent last ear, this year and every year in between
I know what AutoArchive is for. I also know they have NOT been using it
And the final problem is NONE of them is willing to use the Web Portal for Outlook which has never had a problem at all.
ONLY Desktop and Always with AutoDiscover.
Trust me, this is far more complex than it sounds
They have iPhones with Apple Mail configured to use their exchange accounts also involved too.
"Techs so busy fighting alligators that they forget to drain the swamp, which will eliminate the alligator issue altogether."
This is where we are right now.