Office 365 license pop up window repeatedly appears when users log in

I'm working for a business with 1500 users and we using office 365 on our environment.

for like now 3 months we repeatedly receive the activation window.

This is very strange because every user has a validated license.

The activation windows is giving the following message;

Please use your email adres to activate your office 365 license

after prompt the mail adres user user can use office 365 again.

Do you guys ever had a similar situation in your environment?

thanks in advance !

Soufyan

Kari said:

Please check the O365 license status on one of the affected computers as told in this sticky post: Office License Management Tool - Windows 10 Forums

Check the status when the activation pop-up appears, before user enters the license email, and repeat it after user has entered the email to re-activate.

Post both screenshots here. Please notice, the licensing status shows no personal or corporate information, it is fully safe to post screenshots I asked.

Kari

Thank you i will check it out with our system administrator. I will keep you updated thanks you very much

Superfly said:

Also check GPO and Firewall that the Software Licencing Service has not been impeded (it has dependencies but that's a long story to get into now.. )

We will check this out with our system administrator. Thanks Superfly

Kari said:

Please check the O365 license status on one of the affected computers as told in this sticky post: Office License Management Tool - Windows 10 Forums

Check the status when the activation pop-up appears, before user enters the license email, and repeat it after user has entered the email to re-activate.

Post both screenshots here. Please notice, the licensing status shows no personal or corporate information, it is fully safe to post screenshots I asked.

Kari

hmm i was checking your post, and i used the command cscript ospp.vbs /dstatus but it says No Installed product keys detected