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After a control panel fix Office 2013 requires a key i no longer have
HI there
I had my computer checked and upgraded ready to begin study and they installed Windows 10.
When I went to use it no Office applications worked.
As I could not keep anything open to go to "file" I searched internet and followed directions for a repair via the control panel (internet repair).
It took ages and must have reinstalled the whole program as now when I open Office 2013 home and student version it asks for a product key or my account.
HOWEVER I cannot find the product key any more after many house moves AND when I log in to Microsoft it says my account is not linked to this product.
I tried instructions from internet for a ?dry boot ? using msconfig .. which made no difference .. and now not sure if everything from that is back where it should be.
I also logged onto Microsoft and booked a tech call but 24 hours later have not received one.
Please help. I am at my wits end.