Word cannot display the requested font


  1. Posts : 4
    Windows 10
       #1

    Word cannot display the requested font


    Windows 10 / Office 365
    On one of my systems, when opening files which contain a font "Sanchez", I get the following message. All the other systems are OK.

    "There is insufficient memory or disk space. Word cannot display the requested font."

    I've tried deleting normal.dot etc. and removing the printer drivers, and can confirm there are no addins. But here's the thing, if I create a document with a few words of the same font (Sanchez) and have this open, then all the other documents open fine. If I close my test document, then the other documents fail again.

    Any ideas?
      My Computer


  2. Posts : 1
    Windows 10
       #2

    Same issue here


    Hi,

    Did you find a fix for this issue?
    We have this on several PC's. We use a custom font called Archer Book.

    I've tried the following but nothing seems to work.

    Multiple users are getting the following error message.


    Error Text : There is insufficient memory or disk space. Word cannot display the requested font.

    Suffice to say, there is not a problem with the memory or Disk Space on the affected computers. But it appears to be a permissions error on the folder C:\windows\fonts\

    I’ve tried running the following powershell commands which reset’s a users access to all fonts to that of an un affected font arial.

    Get-acl C:\Windows\fonts\arial.ttf | Set-Acl -path c:\windows\fonts\*.*
    Get-acl C:\Windows\fonts\arial.ttf | Set-Acl -path c:\windows\fonts


    That hasn’t worked.

    Rebuilding the Font Cache on the PC can be achieved with the following script.

    [I]@echo off

    :: Stop and disable "Windows Font Cache Service" service
    :FontCache
    sc stop "FontCache"
    sc config "FontCache" start=disabled
    sc query FontCache | findstr /I /C:"STOPPED"
    if not %errorlevel%==0 (goto FontCache)


    :: Grant access rights to current user for "%WinDir%\ServiceProfiles\LocalService" folder and contents
    icacls "%WinDir%\ServiceProfiles\LocalService" /grant "%UserName%":F /C /T /Q


    :: Delete font cache
    del /A /F /Q "%WinDir%\ServiceProfiles\LocalService\AppData\Local\FontCache\*FontCache*"

    del /A /F /Q "%WinDir%\System32\FNTCACHE.DAT"


    :: Enable and start "Windows Font Cache Service" service
    sc config "FontCache" start=auto
    sc start "FontCache"[/I]


    That’s not worked either!

    Taking ownership of the fonts folder.

    [I]attrib -r -s "C:\Windows\Fonts"
    takeown /a /f C:\Windows\Fonts /r /d y
    icacls C:\Windows\Fonts /grant administrators:F
    icacls C:\Windows\Fonts /grant users:M
    icacls C:\Windows\System32\FNTCACHE.DAT /grant users:M
    attrib -r -s "C:\Windows\Fonts"[/I]


    again no joy!

    Other potential fixes I’ve tried, reinstalling Office, Online Repair, Offline Repair. Updated Printer Drivers, replacing Normal.Dot.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:32.
Find Us




Windows 10 Forums