Outlook 2019 doesn't allow custom username for IMAP/SMTP account

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  1. Posts : 16,950
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #31

    rapuz said:
    Outlook 2019/365 IS the problem.
    Riccardo,

    You can use swec's solution in post #16.

    Welcome to TenForums & its TenForumsTutorials.

    Denis
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  2. Posts : 5,899
    Win 11 Pro (x64) 22H2
       #32

    Try3 said:
    Riccardo,

    You can use swec's solution in post #16.
    I'm not sure what Ricardo is talking about, but you can easily manually setup email accounts in Office 365 or 2019 using the Mail (Microsoft Outlook) in Control Panel (somewhat shown Swec's post, and expanded in on on post #19).

    All you have to do is open the mail app (in Control Panel), click Email Accounts, under the Email tab hit New..., click Manually setup or additional server types, click Next and Chose Your Account Type and go from there.

    You can also edit an account already setup by choosing an account and clicking Change (from email tab).
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  3. Posts : 1
    Mostly macOS, Linux, sometimes FreeBSD, Windows 10
       #33

    Kudos to swec


    Kudos to swec for posting the solution in message #16 and thanks for the screenshot posted by BAB2501 in message #19.

    For some reason, the "/manageprofiles" did not work for me, but getting to the old-fashioned configuration screen by typing "Control Panel" in the start menu did the trick for me.

    I just made an account today to give credits to swec for both being persistent (and solving it on it's own), but also for taking the time to share it with the community, and finally for remaining polite to bro67, despite that bro67 did clearly not understand the problem and was condescending to you.

    Thanks, swec!
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  4. Posts : 2
    Windows 10
       #34

    Wonderful! After more than 1 year, the problem with the username that cannot be set in the new Outlook365 has not only not been solved, but it has worsened, because the previous dialog to be lunched from the Control Panel or with the "/manageprofiles" parameter has also been removed in the new versions! Unbelievable...
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  5. Posts : 16,950
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #35

    rapuz said:
    Wonderful! ... Unbelievable...
    rapuz,

    There's no point letting off steam here. We are users, just like you.

    If swec's solution no longer works & if nobody chips in with another solution in the meantime, I suggest you start a new thread of your own and just include links to this thread & to swec's post in your description
    Outlook 2019 doesn't allow custom username for IMAP/SMTP account - TenForums
    Outlook 2019 doesn't allow custom username for IMAP/SMTP account - swec post #16 - TenForums


    Best of luck,
    Denis



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  6. Posts : 92
    Windows 10 x64
       #36

    One permanent solution is to disable simplified account creation by creating a registry key.

    Navigate to:

    HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Setup
    create a dword 32 bit value and name the new dword:

    DisableOffice365SimplifiedAccountCreation
    with value:

    1
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