New
#1
Outlook 365 problem
Hoping someone can help but not expecting it.
Background. I had a perfectly working Exchange server with Outlook 365 connected to it working perfectly. Sometimes when my DNS server went down for updates Outlook could not connect because it could not find the internal name and would find my external name. It would try and fail at this and then it would go to Outlook.com and connect with that. From then on everytime I would use Outlook would get a message that mailbox had been temporary moved. Only way to fix was to delete the profile and start again.
So I put a outlook.com in my hosts file to 127.0.0.1 to stop this and it worked.
Two days ago had the same thing but it still managed to get to outlook.com somehow and cock up my profile. Deleted it and now when I try and create the profile I get an error that the name cannot be matched to name in address list.
Googled this and all the answers point to exchange being the issue and I spent hours finding out why with no success. My iPhone and iPad both connect to exchange fine, OWA works fine so nothing appears wrong with the actual mailbox. They say autodiscover is the issue.
However last night I tried it from my Windows 7 machine with Office 2013 installed and Outlook 2013 went through the wizard and connected with the mailbox fine.
Clearly this is an Office/Outlook 365 issue but just what the issue is and how do I reconnect the profile?
Also how did Outlook manage to get past the hosts file and connect to outlook.com again?
Any help at all welcomed.