Outlook.com does not delete Spectrum/RR emails

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  1. Posts : 3,216
    Windows 10 Pro x64
       #1

    Outlook.com does not delete Spectrum/RR emails


    FYI, the free version of Outlook.com does not delete the email off of Spectrum's(RR) server when using a rr.com email account. The good news is you can store about 50,000 emails on Spectrum's server.
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  2. Posts : 27,452
    Windows 10 Pro x64 Version 21H1
       #2

    If your acount is POP then you have to set in RR that other apps can delete. Not sure where it is as I don't have rr but in several POP installations that I've see you have to set.

    Small snap shot from Outlook.com which shows option if you were accessing it from say gmail.

    Outlook.com does not delete Spectrum/RR emails-image.png
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  3. Posts : 3,216
    Windows 10 Pro x64
    Thread Starter
       #3

    Thank you for your interest, I have those settings like that in Outlook, the Spectrum mail app is very low tech it has no POP or IMAP settings.
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  5. Posts : 27,452
    Windows 10 Pro x64 Version 21H1
       #5

    Did you set up accounts to use IMAP in Outlook.

    Thanks for reference doc Helmut
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  6. Posts : 3,216
    Windows 10 Pro x64
    Thread Starter
       #6

    Further investigation reveals Outlook.com does not delete from gmail's server either, I am guessing it is a limitation in the free version to get you to sign up to premium.
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  7. Posts : 27,452
    Windows 10 Pro x64 Version 21H1
       #7

    Just so we are on same page. The setting changes, if a pop account, must be made on the TWC side, not on the outlook.com side. You add the account if Outlook.com, you allow it to delete email if pop on the TWC side.

    Can I ask why you using POP. Helmut instructions indicate IMAP is available.

    As well where did you get NTLM and TLS setting from?

    Please try IMAP. In gmail go to settings, forwarding and POP/IMAP tab, and enable IMAP. In GMAIL account security you may have to allow less secure apps to sign in.
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  8. Posts : 3,216
    Windows 10 Pro x64
    Thread Starter
       #8

    Sorry, how is this?Outlook.com does not delete Spectrum/RR emails-annotation2.pngOutlook.com does not delete Spectrum/RR emails-inkedannotation3_li.jpg
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  9. Posts : 27,452
    Windows 10 Pro x64 Version 21H1
       #9

    Thanks, just wanted you to be protected.

    Did you try Gmail with IMAP.
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  10. Posts : 3,216
    Windows 10 Pro x64
    Thread Starter
       #10

    Gmail was already set to IMAP and I did not see any security setting.
    Spectrum's RR mail has no settings at all regarding POP or IMAP it only tells you how to access it from another client.
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