OneDrive unable to find my contacts to share folders


  1. Posts : 450
    Windows 10 Home 64bit 21H2 OS 19044.1466
       #1

    OneDrive unable to find my contacts to share folders


    In Windows 10 Home, Office OneNote 2010 and Office Outlook
    2010 and using Windows OneDrive Free.
    When I try to share a folder by email in OneDrive the
    contacts that appear in the list are not all my Office Outlook contacts and
    when I enter a recipient’s second email address manually I get a message “We
    couldn’t find an exact match” and OneDrive insists in entering his first email
    address.
    OneDrive unable to find my contacts to share folders-2018-10-20_21-42-00.jpgMy question is from which address book does OneDrive extract
    email addresses?
    How can I add or force OneDrive to use Office Outlook
    contacts?
      My Computers


  2. Posts : 132
    Windows 10 Pro
       #2

    What I've had to do is the following:
    1. Export my Office 2016 contacts to a CSV file.
    2. Import the CSV file into an online account like Outlook.com, Gmail, or Yahoo mail..(I use Outlook.com)
    3. Add that online account to the Windows People App.
    4. OneDrive will then use the contacts from the People App.

    HTH.
      My Computer


  3. Posts : 12,421
    Win10 Version 21H2 Pro and Home, Win11 Pro
       #3

    scopio said:
    My question is from which address book does OneDrive extract
    email addresses?
    How can I add or force OneDrive to use Office Outlook
    contacts?
    Since I don't use OneDrive and seldom use Outlook and just for my own edification, does the question also involve the built-in Contacts Folder in C:\Users\USERNAMEHERE?
      My Computers


  4. Posts : 450
    Windows 10 Home 64bit 21H2 OS 19044.1466
    Thread Starter
       #4

    garybo125 thanks for your suggestion which I did but it did not resolve the issue with OneDrive insisting to use my contact's first email address instead of his second email address. Eventually I deleted my contact's first email address from my Outlook.com contacts list and OneDrive then added the correct address. It seems that if you have a contact with two email addresses OneDrive will always choose one and not the other!

    Berton OneDrive may not use
    the built-in Contacts Folder in C:\Users\
    USERNAMEHERE as mine is empty but of course I cannot verify this.
      My Computers


 

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