Outlook 2016 setup still broken (is gettable around)

Hi folks

Outlook 2016 setup is STILL hosed up after latest updates.

Manual setup of email accounts doesn't seem possible -- you have to go into the control panel and use the applets.

here's the defect in basic plain English

1) when creating email account you get following screen



2) on it you can check the box for create manually -- however the wretched thing instead of presenting you with the screens to set it up tries to connect to any email address you put in --that's probably OK for some email accounts but what if you have different in / outbound servers and non standard email servers with different passwords for inbound and outbound etc.

3) to get round - go into control panel (yes it's still there even in new release of Windows (1809) and click on the outlook 2016 applet then you get the classical setup screens again so you can connect to exchange / non standard mail servers again just like before they introduced this stupid change.






Cheers
jimbo

Works for me...

Edwin said:

Works for me...

Hi there @Edwin

It may work if the email is standard ISP that exists in database -- what screen did you get when setting up your email account and what version of office are you currently using -- this stuff only recently happens now with the latest updates.

Office (not click2run --old discontinued MSDN type or Enterprise VL versions which are in iso format) still work the old way. The new click2run versions installed via internet and cloud servers from Ms fails. Note the installation doesn't fail - only setting up some outlook email accounts.

Please show screenshot of your Outlook create account screen (blank out any personal data such as the email address etc).

I'm sure the auto setup will work for a lot of people -- my complaint is that unless you know the control panel work around there's no way to set the thing up manually - even when you click the box - let me set my account manually it still needs you to set up an email address - which if the mail servers don't exist in the outlook database it errors out with can't connect and you are hosed.

A possible get around is to enter say some sort of micky mouse gmail type of address and then get into change mode but that sort of nonsense shouldn't be necessary either.

I can understand Ms wanting to remove the old versions of office and license it centrally via click2run -- also combats piracy - no bad thing considering office was one of the most pirated piece of software on the planet - but they should check that it works - or this will cause a lot of grief especially to those who will still use the last "in house" version of Office -- Office 2019 before click2run becomes the only versions available together with Office/365.

cheers
jimbo