Windows 10: !! Help with OneNote sync with onedrive, online, android!!??? Solved

  1. Posts : 2
    Chrome OS, Android, Windows 10
       2 Weeks Ago #1

    !! Help with OneNote sync with onedrive, online, android!!???


    I am having trouble syncing OneNote on my ASUS C302CA Chromebook and my Oneplus 5 Android phone.

    I've included some attachments as it is easier to see what I mean if that's alright.

    I have repeatedly signed out of all versions in an attempt to sync properly using my uni account.

    In Attachment 1 this is my onedrive with the notebooks that are stored there.

    In 2 this is the online version of OneNote with two unwanted Notebooks: Steven @ The Univ and EXAMS. I don't understand why it's simply not syncing with what I have in onedrive.

    In 3 this is the first thing I get when I log into my Android phone Notebook. The fact that Steven @ The Univsity... is there right away is making me think that this might be a notebook I can't get rid of as it is a uni prerequisite?

    In 4 these are the notebooks that are supposedly 'available' to sync. I attempt to sync them all even though some of them are /documents? Don't get why documents should be there.

    In 5 these are the notebooks I can get to correctly sync, there are many missing, i.e. UoM Biology Term 1. It is there in 4 but also available in onedrive. Why onedrive and not here on my android OneNote?

    In 6 I get an error message that says they could have been moved, deleted or I don't have permission to open.

    I want all of the onedrive notebooks to be available to the online version and my android phone version.

    Can anyone help? It looks as though it should just be easy but I'm obviously doing something wrong.

    I'd really appreciate your help, thanks for time in advance, all the best, ste.
    Attached Thumbnails Attached Thumbnails 1.png   2.png   3.png   4.jpg   5.png  

      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 9,860
    Windows 10 Pro x64 Build 1803
       2 Weeks Ago #2

    Hi ste20man. Welcome to the TenForums @ste20man

    Can't be 100% as I actual can't interogate images.

    It looks like you have two notebooks with the same name located in different folders, one the Notebook folder and the other in the documents folder on the sharepoint server.

    In image 1 you drill down to files/notebooks. If you can access your sharepoint server I think you will find another copy under the documents folder. I see this duplication for Car and Household.

    You said Biology Term 1 was missing in image 5 but I do see the words More Notebooks, if you tap is it there. That said in image 4 Biology is in Documents folder and in Image 1 it is in Notebooks folder. Same with Image 2 there is a more notebooks.

    You mentioned an error message about syncing and being moved or deleted. I bet this being in two places is causing.

    Again I'm not sure how to undo this. There are function to export and import which could help.

    Also check sync status. In Onenote on chromebook click file. If it is like mine, Windows, then there should be a sync status button.

      My ComputerSystem Spec

  3. Posts : 2
    Chrome OS, Android, Windows 10
    Thread Starter
       2 Weeks Ago #3

    Thanks so much.
      My ComputerSystem Spec


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