Office 2016 Manual set up problems Solved

  1. jimbo45's Avatar
    Posts : 7,846
    Windows / Linux : Centos, Ubuntu, OpenSuse

    Office 2016 Manual set up problems

    Hi folks

    I've complained about this before but OUTLOOK 2016 still tries to auto create an account even when you select "manual". It still does this after latest update.

    Outlook 365 might be OK as presumably you go through some sort of "subscription set up" in the first place - I don't have outlook 365 so can't test. Also for a lot of people say on generic servers like gmail the "auto config" probably works - but it's no good if you have your own domain with your own email servers, different passwords / logins, use non standard ports and have encryption options

    The only way you can get to the "Classic setup manually screen" is to use the applet in the control panel (yes control panel still exists) -- if you can't find control panel just search from the windows menu and enter control panel. You can send to desktop by going to file location and then -->send to desktop as a shortcut.

    Office 2016 Manual set up problems-outlook0.png

    Then you can proceed normally

    otherwise you get that wretched auto screen which fails when it can't find your email address which is likely if you are setting up one on your own domain or a special work one. Even on manual you have to enter an email address and then it says connect -- no good if inbound and outbound email servers different, you have different password on outbound server to inbound or any sort of encryption e.g tls or whatever.

    Sometimes these "auto config" procedures are dumbed down too much !!!

    screen shots -- first one when setting up accounts from within outlook.

    as you can see you have to enter an email address and then your only option is connect --and if it fails then you are hosed royally.

    Office 2016 Manual set up problems-outlook3.png

    Next screenshots :

    From within control panel you can get the classic set up screens which allows you to properly manually configure your email. Use control panel applet shown in first screen shot.

    Office 2016 Manual set up problems-outlook2.png

    Office 2016 Manual set up problems-outlook1.png

    Last edited by jimbo45; 24 Aug 2018 at 01:36.
      My ComputerSystem Spec

  2.   My ComputerSystem Spec

  3. jimbo45's Avatar
    Posts : 7,846
    Windows / Linux : Centos, Ubuntu, OpenSuse
    Thread Starter

    Hi there.


    Thanks for the suggestion but I don't think it's valid in this case.

    this was complete Windows new install on totally new machine with brand spanking new HDD's so there was nothing to get hosed up from previous installs.

    Whenever I installed Outlook 2007/2010/2016 before I could always use the "Manual" (old way) method so that "auto config" screen must be something fairly new. I've never had to set "Profiles" on Outlook for a single user machine - the default outlook profile always worked in the past.

      My ComputerSystem Spec

  4. Posts : 8
    Windows 10 Pro x64 1803

    Maybe it's a behavior. In the link above: Steps to Delete Complete Outlook Profile by Deleting Profile Registry it starts with "Before proceeding further, let us first understand an Outlook profile" section.
    I also understood that exists this "New Wizard" over the classic way.
    Maybe it's a bug so:
    You could try to use this wizard just to add an account like gmail (like you've said) then add your custom one and delete de gmail one and see if problem persists.
      My ComputerSystem Spec

  5. alphanumeric's Avatar
    Posts : 13,135
    Windows 10 IoT

    Not sure if its related but under My Visual Studio Enterprise Subscription, I have Office 2016 Professional Plus listed as "Discontinued". It's an ISO download, and last time I used it, it had all the old setup menus. There was the auto mode but you could easily opt out and do a manual setup. The new listing for Office 2016 Professional Plus, is a WEB download and install. I only did it once and had a PITA time setting up Outlook. Similar issues to what you describe above. May have even been exactly as you describe, can't honestly remember now. I could not for the life of me get Outlook to work with My ISP's POP3 e-mail. I can't remember if it was a send or receive error? Went back to the ISO install, and used all the same settings and now it worked?
      My ComputerSystem Spec


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